Sales & Reservations Executive - Rivonia (Hybrid)

2 weeks ago


Johannesburg, Gauteng, South Africa HotelJobs Full time

Sales & Reservations Executive


The Sales & Reservations Executive will undertake reservations activities on behalf ofthe group, _specifically focusing on properties located in Southern and East Africa.

_

The role of the Sales & Reservations Executive will be to undertake reservations on behalf of the groups South and East African properties with the following key

responsibilities:
Logging and responding to enquiries and making reservations for certain properties.
Ensure reservations are handled in accordance with company minimum standards for turnaround/confirmation and follow up
Issuing invoices, chasing and receipting payments for reservations
To book internal flights and road transfers for guests as required and other adhoc 3rd party services.

To be considered for this role, you must have the right to work in the SA.

Qualifications/ Experience
Excellent communication skills, both written and verbal
Excellent command of the English language
Minimum 3 years' experience in similar appointment with specific reservations experience in lodges and/or booking East Africa.
Excellent inter-personal skills
Excellent computer skills
Excellent sales and negotiation skills
Excellent presentation skills
Excellent financial awareness and skills

Behaviours and Skills
Committed to service excellence and guest satisfaction
Has passion, pride and ambition
Proactive and committed to the businesses' interests
Flexible manner and willingness to learn
Works under own initiative
Team orientated and a team player
Works well under pressure and naturally goes the extra mile
Able to multitask
Plans and organizes effectively
Team orientated
Flexible manner and willingness to assist
Personality
Perform job functions with attention to detail, efficiency, and accuracy.
Works well under pressure
Assertive and proactive
Willingness to learn

This is a hybrid role, with a minimum of two days per week in the office. Travel will be required on ad hoc occasions.

The official office hours are 8.30am to 5.30pm, Monday to Friday however you would be required to work adhoc weekends and public holidays.

Time off in lieu would be given for working 'out of office' hours.

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