Reservation Agent

2 weeks ago


Johannesburg, Gauteng, South Africa Unique Personnel Full time

Job Number

  • 72867

Job Type

  • Permanent

Job Title

  • Reservation Agent

Computer Skills

  • MS Office

Industry

  • Rental

City

  • Johannesburg

Province

  • Gauteng
  • Assisting and advising customers who may be choosing from a variety of options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Helping plan itineraries by suggesting products
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Upselling, when appropriate, by informing customers of additional services or special packages,
  • Providing support to customers who may need to amend or cancel a reservation.
    Inherent Requirements
  • Matric.
  • Experience working in sales or public relations, preferably in the hospitality or travel industries.
  • Customerservice experience.
  • Excellent written and verbal communication skills.
  • Multitasking and timemanagement skills, with the ability to prioritise tasks.
  • Proficient in microsoft office.

What Qualification

Minimum Qualification

  • Matric

Status

  • Available

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