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Systems & IT Support Technician

4 months ago


Johannesburg, Gauteng, South Africa The Hiring House Full time

Responsibilities- IT Administration

  • Salesforce Administration
  • Desktop and Hardware Support
  • Network Administration
  • QMS

Minimum education (essential):
- Matric

Minimum education (desirable):

  • A+ or equivalent technical qualification
  • N+ or equivalent technical qualification
  • MCSE, or similar



Minimum applicable experience (years):
years


Required nature of experience:
- Setup, configuration and troubleshooting of desktop/notebook hardware and software

  • Supporting standard end user applications
  • Supporting printers and print services
  • Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.)
  • Cloud Service Support
  • Ability to perform basic repairs on laptops, desktops and some peripherals

Essential Competencies:

  • Examining Information
  • Developing Expertise
  • Adopting Practical Approaches
  • Following Procedures
  • Managing Tasks
  • Upholding Standards
  • Producing Output
  • Taking Action

Important Competencies:

- Providing Insights

  • Establishing Rapport
  • Conveying Self-Confidence
  • Showing Composure
  • Thinking Positively
  • Embracing Change
  • Inviting Feedback
  • Understanding People
  • Valuing Individuals
  • Meeting Timescales
  • Checking Things
  • Pursuing Goals