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Senior IT Support Specialist

2 months ago

Johannesburg, Gauteng, South Africa Recru-it Full time
Job Title: Senior IT Technician

We are seeking a highly skilled and experienced Senior IT Technician to join our team at Recru-it. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT systems and services.

Key Responsibilities:
  • Provide technical support and maintenance for all IT systems and services, including servers, networks, and desktops.
  • Manage and maintain all IT systems and servers, including proactive maintenance, incidents, and change requests.
  • Design, support, and maintain all Systems and Services within the Information Technology department's remit.
  • Operate and maintain Windows 10, Windows Server 2008 R2, Server 2012 R2, Server 2016, and Server 2019 operating systems.
  • Have solid knowledge and experience of SQL Server.
  • Have solid knowledge and experience with Microsoft Active Directory.
  • Have experience with Internet Information Services (IIS).
  • Have experience with Microsoft Exchange 2013 design, support, and maintenance.
  • Have experience with Microsoft Office 365 and Microsoft 365 Administration, including SharePoint, Online Exchange, Security and Compliance, Teams, and Office applications.
  • Have experience with Storage Area Networks: SAN.
  • Have experience with hardware troubleshooting and repair, including Dell, Acer, Asus, Lenovo, etc.
  • Have experience with virtual disk creation and presentation.
  • Have experience with adding hosts and configuring zoning and mappings.
  • Have experience with using server management tools on Dell, Acer, Asus, Lenovo, etc.
Requirements:
  • Analytical skills.
  • Excellent communication skills across all levels.
  • Results-driven and oriented.
  • Excellent planning and organizational skills.
  • Ability to work effectively with others, share, and impart knowledge.
  • Ability to meet deadlines.
  • Ability to work under pressure.
Specific Job Requirements:
  • This job requires some degree of traveling between company branches, subsidiaries, garages, and may involve working on weekends where business needs require.