IT Service Delivery Officer

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential FunctionsClient...

Our client is a leading and innovative company at the forefront of transformation, data science, and change management solutions. With a clear vision to empower businesses, they have garnered a stellar reputation for making organizations more efficient, effective, and customer-centric, while driving substantial revenue growth. Their commitment to excellence...

Company Overview: Guud is a pioneering provider of innovative healthcare solutions committed to improving access to high-quality patient care. Our mission is to deliver essential healthcare services directly to communities through our advanced fleet of mobile healthcare units. We prioritize cutting-edge technology and a dedicated team to ensure healthcare...

If you want to be your best self, you need to work with the best teamMain purpose of job role***Role entails providing administrative support to our clients Help Desk, Service Delivery Managers, and IT Operations Manager. You will report directly to the Manage Services Executive.Your main duties will involve but not necessarily be limited to the following...

Our Client a Global tech firm is seeking a Service Delivery Manager Insurance to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and great working environment.This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery...

This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding these into the...

Our Client a Global tech firm is seeking a Service Delivery Manager Banking to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and great working environment.This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service...

This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service Delivery Manager is required to establish and manage expectations within the business and to drive the IT team to achieve those expectations to a high standard working closely with Product Owners, software...

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers' need to respond to the everchanging world. Our powerhouse products and...

Our busy fire and braai wood business based in Diep River seeks a new member for our office team to assist during our winter season between April and September 2024. The successful applicant will be an extremely organised, efficient, multi-tasking, responsible individual with proven computer software skills and a pleasant disposition.Sage One AccountingMail...

Cape Town / Jhb (Hybrid)A global company, a UK contact center solution supplier, provides high-quality, secure, and robust platforms and solutions to leading brands and partners worldwide. They specialize in creating state-of-the-art real-time communications platforms and contact center system integration.The company offers a friendly and passionate team...

Job DescriptionJob Responsibilities:Manage the IT service delivery for the call centre, ensuring smooth functioning and efficiency of operations Provide back-end support for IT systems and processes Good understanding of Networking, Systems, Voice and business applications. Lead and manage the IT team, providing guidance, support, and resolving any escalated...

Purpose of the Job:To manage the delivery of IT services to business stakeholders by collaborating with IT Business Partners and relevant vendors to define, agree and set service level agreements (SLA), operational level agreements (OLA) and underpinning contracts (UC) to drive IT service delivery excellence in support of achieving business objectives and...

Job KeysJob Type: Full TimeQualification: BachelorsExperience: 5 yearsLocation: Western CapeCity: Cape TownJob Field: Customer Care Job DescriptionROLE RESPONSIBILITIES:Single point of contact for clients and main contact for issuesIdentify, analyze, and report contract delivery issuesParticipate in compliance reviews and take necessary actionsUnderstanding...

We are recruiting for an ambitious IT Service Delivery Manager to build and mature our clients' IT Service Delivery model. We have existing 1st line technical support and service deskexcellent leadership skills and solid management experience backed by strong technical skills.Duties and Responsibilities include, but is not limited to:To manage Service...

Overview:NSC Global is currently looking for a Service Delivery Manager to join our growing company.POSITION: Service Delivery ManagerJOB TYPE: US Hours ONLY (8am - 5.30pm EST)START DATE:IMMEDIATELYThis role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. This position holds...

The Service Delivery Manager is responsible for the delivery of Cloud MXDR service offering.This includes the following processes, responsibilities, and tasks: Daytoday functional management of the MXDR team and members Project management for connecting customers to the Cloud MXDR Preparing and monitoring the Cloud MXDR SLA for assigned customers. Sending...

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges,...

Key purpose:This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding these into the...

What will you do?The IT Governance Officer will be responsible for providing administrative and operational support for the Governance and Vendor Management functions within our client site.What will make you successful in this role?The following outcomes will be expected to be achieved by the IT Governance Officer:IT Governance: Ensure adherence to the...