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Operations Manager

4 months ago

Fourways, Gauteng, South Africa AfriMobility Solutions Full time

Responsibilities:

  • Manage the daytoday operations of the mobile units, ensuring efficient deployment and utilization of resources.
  • Develop and implement operational strategies to optimize service delivery, improve patient outcomes, and enhance customer satisfaction.
  • Establish key performance indicators (KPIs) and metrics to track operational performance, analyzing data to identify trends and areas for improvement.
  • Coordinate with internal stakeholders, including staff, logistics teams, and technology specialists, to ensure seamless integration of services and resources.
  • Oversee scheduling and dispatching of mobile units to various locations, prioritizing based on patient needs and operational requirements.
  • Monitor inventory levels of supplies and equipment, coordinating procurement and replenishment activities as needed.
  • Ensure compliance with regulatory requirements, safety standards, and company policies across all operational activities.
  • Lead and develop a team of operations staff, providing guidance, coaching, and support to foster a culture of excellence and continuous improvement.
  • Collaborate with crossfunctional teams to identify opportunities for innovation and process optimization, driving efficiency and effectiveness in mobile operations.

Requirements:

  • Bachelor's degree in Business Administration or a related field; Master's degree preferred.
  • Proven experience in operations management, preferably in a mobile services environment.
  • Excellent organizational and multitasking skills, with the ability to prioritize competing demands and adapt to changing priorities.
  • Analytical mindset with the ability to interpret data and metrics to inform decisionmaking and drive performance improvements.
  • Effective communication and leadership skills, with the ability to motivate and inspire a diverse team to achieve common goals.
  • Knowledge of regulatory requirements and best practices in operations, with a commitment to quality and safety.
  • Flexibility to work nontraditional hours and travel as needed to support mobile operations.

Job Types:
Full-time, Permanent

Education:

  • Bachelors (required)