![Siemens](https://media.trabajo.org/img/noimg.jpg)
Customer Services Professional
2 weeks ago
Job Title / Role:
Customer Services Professional***
Organization:Lead Country South Africa (Customer Business Centre)**
Location: Midrand, South Africa
Reporting Manager:
Customer Services Professional Supervisor
The Business
Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization value chain.
Role Headline
Responsibilities of the Role
- Maintains a close interaction with various team and BU functions.
- Supports acquisition activities with detailed technical knowhow on complex issues.
- Adheres to and enforces the organization's internal processes and rules as well as public standards and regulations.
- To provide professional feedback to customer with the ETA according to their processed orders, using the SAP management tools and the associated SLA agreements, in order to ensure the customer receives the appropriate service towards resolution.
- To Provide stock level as requested.
- To act as a true ambassodor for Siemens, by acting professionally in all forms of communication to the customer, to ensure professionalism for every customer interaction and customer experience.
- To assist with quotation when needed
- Matric ( grade12)
- Customer Care Skills (it is a Must)
- Excellent Communicator
- Computer Literate, Microsoft Office Suite
- Soft skills telephone etiquette, conflict management, situational sensitivity and time management
- Proficient in business english with good Communication skills
- Speed and Efficiency
- Abiilikty to hadle pressure
- Creative problem solving
Closing date 27 February 2023
Our culture:
Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That's why we invite you to take on new challenges, test your ideas, and celebrate success.
The company's approved Employment Equity Plan and Targets
under the Employment Equity Act** will be considered as part of the recruitment process.
Organization:
Digital Industries
Company:
Siemens Proprietary Limited
Experience Level:
Early Professional
Full / Part time:
Full-time
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