Senior Student Advisor

2 weeks ago


Cape Town, Western Cape, South Africa Richfield Graduate Institute of Technology Full time

The Position:

The role reports to the Regional Sales Manager.

Experience:

  • Call Centre experience is required.
  • At least 1 year sales experience is required.
  • Customer relationship, and/or Higher education exposure and experience will be advantageous.

Other requirements:

  • Able to work weekends (Saturdays)
  • Execute predetermined presentations.

Key Responsibilities:

  • Initiate and facilitate lead generation activities which include but is not limited to: School presentations (class and grade), events and exhibitions.
  • Engage prospects and match qualification to the potential student's interest.
  • Data entry and maintenance of database and pipelines
  • Maintain records of telephonic interactions, log activities and update sales stats
  • Achieving sales target, minimum registrations and various KPIs
  • Setting appointments and engaging in consultations, campus tours and similar

Accountabilities Include:

  • Volumes
  • Calls, appointments and school bookings
  • School, exhibition and career fair attendances and presentations
  • Timeous, quality, accuracy and completeness of information
  • Duration and outcomes (of various interactions across various platforms)
  • Enrollment headcount and revenue generated.
  • Cross mode / qualification / campus / sales and activity volumes
  • Level of product knowledge
  • Systems adoption and utilization

Experience:

  • Sales and Marketing: 1 year (preferred)

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