Order Book Fulfillment Specialist
2 weeks ago
Purpose:
- Ensures that the order book of South Africa is delivered accordingly to sales on time and in full to the customers requested date. As part of the order fulfillment team, you will work closely with supply chain team, DC Ops teams, Sales Channels and cross functional departments in order to manage the order book and ensure proper service levels and on time delivery.
Key Responsibilities:
- Directs and coordinates the process covering selection, delivery of the products to the local customers.
- Maintaining the order book regularly
- Coordinating and following of preorder deliveries of all sales channels.
- Track and deliver all launched according to the hard launch dates.
- Provide Order Fulfillment analysis and support for the organization.
- Accountable for continuous process improvements for Order Fulfillment topics and delivering on time availability, allocation, OTIF and maintain Order Book.
Essential Duties & Responsibilities:
- Monitoring and proactive reporting including proposals and recommendations for the management team.
- ADHOC exception management reporting
- Follow up the availability and preorder management
- Following the launch and campaigns products and inform the warehouse about the launch dates to deliver the articles on the right time.
- Analyze the order book and collaborate across functional areas to achieve overall
KPI:
OTIF- OTA.
- Sell in analysis based on consolidation reports.
- Contribute to key strategic initiatives.
- Review and control the allocation status of the available articles in the system (SAP) and take the necessary actions if there's a problem to be solved.
- Creating delivery notes for selected articles to the Warehouse for picking & packing.
- Maintain the order book with cleansing or updating the sales order accordingly.
- Review of incomplete orders
- Drive a full understanding of endtoend processes within the business.
- Validate the trade terms and sales pricing of the sales orders.
Knowledge, Skills and Abilities:
- Advance level in MS Office (Excel, Outlook, Word, PowerPoint)
- SAP knowledge (preferred)
- Supply chain understanding and knowledge
- Analytical systems knowledge (MicroStrategy)
- Strong communication skills
- Strong personal presence
- Analytical & Process thinking
- Ability to meet critical deadlines with good planning and organization skills.
- Good team player
- Results oriented and selfmotivated
- Proactive and customeroriented mindset
Requisite Education and Experience:
- Bachelor's degree in related field (focus on Logistic)
- Minimum of 23 years of work experience in logistic or customer service department
WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE:
THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE:
Speak up when you see an opportunity; step up when you see a need.
OWNERSHIP:
Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION:
Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY:
Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY:
Play by the rules. Hold yourself and others accountable to our company's standards.
RESPECT:
Value all players. Display empathy, be inclusive and show dignity to all.
ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
***- JOB TITLE:
- Order Book Fulfillment Specialist
- BRAND:
adidas
- LOCATION:
- Cape Town
- TEAM:
- Supply Chain Management
- STATE:
- WC
- COUNTRY/REGION:
- ZA
- CONTRACT TYPE:
- Full time
- NUMBER:
DATE:
- Aug 31, 2023
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