Customer Service
2 months ago
- A love for cats is essential.
- At least one year of experience in a contact center, or exceptional communication abilities if not formally experienced.
- A fast and reliable broadband connection with good upload and download speeds.
- Effective communication skills in English for interacting with UK customers.
- A passion for customer service and cats is crucial.
About Us:
We are a top-tier brand specializing in premium cat food in the UK, known for our dedication to using real meat in all of our products. We take pride in being the sole provider of meat-only premium cat food, ensuring the highest quality nutrition for our feline friends. Our mission is to ensure that every cat enjoys the best diet possible. We are seeking passionate individuals to help us achieve this goal.
Ideal Candidate Profile:
- Relevant experience in a contact center, demonstrating the ability to manage customer inquiries and provide outstanding service.
- A cheerful disposition and a pleasant, clear voice that makes customers feel appreciated.
- Strong computer skills and the ability to navigate various software and systems effortlessly.
Role Requirements:
To excel as a home-based customer service representative, you will need:
- A quiet home office space free from interruptions, with a reliable fibre internet connection.
- A laptop or desktop computer that meets our technical standards.
- Backup power solutions to ensure uninterrupted work during power outages.
We eagerly anticipate welcoming a new member to our team of dedicated cat enthusiasts
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