Customer Service Representative
4 days ago
Job Title: Call Centre Customer Services R4500 Com
Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Call Centre Customer Services Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Confirm product details with customers and resolve any issues that may arise.
- Verify customer delivery address details and payment information.
- Arrange delivery of products through our courier service.
- Manage daily delivery schedules by area.
- Resolve customer complaints and escalate any queries to the Team Leader when necessary.
- Ensure customer satisfaction and maintain a high level of professionalism at all times.
Requirements:
- Ability to handle high call volumes while remaining patient, professional, and understanding.
- Willingness to work weekends on a rotational basis.
About Us: Recruitment Dynamix is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.
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