Manager : Warranty & Motorplan (Expert)

2 weeks ago


Midrand, Gauteng, South Africa Full Circle Resourcing Full time
Our client requires the services of a
Manager: Warranty and Motorplan (Expert)
-
Amazing brand with cutting edge technology:


  • Excellent teams in Global team collaboration:
-
High work-life balance with Flexible hours:


  • Agile working environment

POSITION:
Contract until February 2024

COMMENCEMENT:
As soon as possible

QUALIFICATIONS/EXPERIENCE

  • South African citizens/residents are preferred.
  • Matric, business administration in the motor industry.

ESSENTIAL SKILLS

  • Outlook, PowerPoint, Excel, Organisational skills, Diary management, Communication Skills, Business Writing Skills

ADVANTAGEOUS SKILLS

  • Ability to communicate and interact across all organisational levels (internal and retailer level).
  • Flexibility by taking on ad hoc tasks.
  • Diligent and disciplined.
  • Operating independently and on own initiative within the field of responsibility.
  • Pleasant, approachable disposition.
  • Organising (is able to maintain a task list and make regular follow ups to ensure the tasks are completed on time).
  • Business writing skills in general business correspondence

ROLE:

  • Accountable for the assessment and processing of Warranty & Motorplan claims submitted by the dealer network in an assigned region.
  • Accountable for the assessment and processing of authorisation request submitted on a daily basis in an assigned region.
  • Accountable for the assessment and processing of queries submitted on the Dealer Ticketing System a daily basis in an assigned region.
  • Ensure effective support and communication is maintained to the Aftersales management team in an assigned region.
  • Panned retailer visits with an agenda and follow up points.

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