Assistant Manager

2 weeks ago


Midrand, Gauteng, South Africa CARtime SA Full time
Our workshop in Midrand, Gauteng, is looking for an Assistant Manager/Service Advisor, MUST have a valid driver's license.


Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc.

will be given preference.

Requirements:

  • Customer service skills
  • Communication skills
  • Comprehension skills
  • Mechanical expertise
  • Troubleshooting skills
  • Math and writing skills
  • Computer skills
  • Must be bilingual, English / Afrikaans
  • Automotive Service Advisor.
  • Bilingual in English and Afrikaans

Duties:

  • Greeting customers and directing vehicles to an available technician.
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
  • Answering customer questions about service outcomes and consulting with technicians when necessary.
  • Informing customers about potential cost savings and warranty protections.
  • Assisting customer with quotations and bookings.
  • Overseeing and managing the service center's scheduling and workflow.
  • Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
  • Control and monitor productivity workshop technician.
  • Ensure that parts arrive on time.
  • Ensure that the technician comply with their Check List.
  • Ensure that all staff complete their daily Productivity Report.
  • Ensure that all work is carried out safely.
  • Salary + Commissions

Working Hours:
Mon-Fri 07:00-17:30 Sat 07:30-13:00

Job Types:
Full-time, Permanent

Expected Start Date: 2024/02/12

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