Senior Death Claims Specialist

2 weeks ago

Bellville, Western Cape, South Africa Sanlam Full time
About Sanlam Corporate

Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees.

We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members.

We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.


We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation.

We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity.

We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth What will you do?

Key responsibilities:

Effectively manage and coordinate the daily workloads and work functions of a small team where required (in conjunction with TL)
Provide Team Leader with input on the team members training needs on business processes and systems
Identify system, process and training gaps
Provide in-put to team's reports and discussions.
Checking quality of completed work and monthly reporting on errors made. (Provide feedback to TL)
Checking and signoff of all claims, letters, journals & other work items.
Ensure that the completed claim documentation meets the required audit standards, and complies with Legislation.
Knowledge sharing and team assistance
Assist with monthly and adhoc reporting

Check and authorize payments What will make you successful in this role? Matric with a C- symbol in either Mathematics or Accounting essential Relevant tertiary qualification will be advantageous At least - 5 years' experience in Employee Benefits General Administration knowledge of claims processes and procedures Employee Benefits experience essential Knowledge and Skills Sound Knowledge of products, processes and services in the Group Risk environment Computer literacy (Microsoft Office) Understanding of rules and policy regulations with regards to schemes/funds Advanced excel skills is a requirement Experience on MIP workflow system will be advantageous Behavioral Competencies Good communication skills (verbal and written) Client Service orientated Accurate and the ability to pay attention to detail Analytical capabilities Team player Results driven Decision making skills Core Competencies Cultivates Innovation by creating new and better ways for the organisation to be successful.

Client Focus - Building strong customer relationships and delivering customer-centric solutions. Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Resilience - Rebounding from setbacks and adversity when facing difficult situations. Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Turnaround time

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process.

This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

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