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Field Service Technician
2 weeks ago
Job Purpose
The position requires one to have technical proficiency of all industry related hardware. Extended working hours and long-distance traveling are fundamental requirements.
Key Responsibilities
Job Specifications include but are not limited to:
Incident Resolution & Implementation (50 %)
- Conform to Contractual SLA requirements
- Adherence to the Incident Management Process Flow as specified by Stowe internal Policies
- Accurate completion of worksheets, checklists and project documentation
- Diagnose, Fault-Find and Problem Solving
- Product Support
- Hardware Support
- Staging of Project equipment
- Conformance to implementation standards
- Understand HSSE and PPE requirements
- Safety File upkeep
Administration & Tools Management (20 %)
- Adherence to time lines and accuracy as defined by Stowe internal Policies and procedures
- Boot Stock Management
- Weekly Vehicle inspections
- Hardware Tools
- Tools, condition
- Cell phone & Tablet
- Software Tools
- Laptops, Antivirus, Legal Software etc.
- Stowe Images, availability
- Utility Software, availability
Policies and Procedures (20 %)
- Understanding and implementation of Stowe policies and procedures.
Minimum requirements
- Grade 12 Qualification
- A+ and N+ (CompTIA) Certification or NQF 5 equivalent
- At Least 1 Year IT industry experience
- Driver's License
- Passport
Job Types:
Full-time, Temporary
Contract length: 12 months
Pay:
R8 000,00 - R10 000,00 per month
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