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Field Force Operations Technician
2 weeks ago
- Permanent
Tea00015
- Information Technology
- Telecommunications
- Gauteng, Centurion
- (Negotiable)
- A leading Facilities Management company is looking to appoint a Field Force Operations Technician
- Maintain the Vodacom sites as specified by the Customer
Meet the daily/weekly/monthly Target per County/Region as required
Technician must ensure Tools, Vehicles, Test Equipment, Laptops, Cellphones are looked after and checked for condition and ensure all of these are safe for use and maintained on a register.
Technician must ensure he/she complies with and adhere to the Health and Safety requirements of the company and the client's requirement as applicable on the siteTo ensure that all access procedures as well as work status updates are done in accordance with the agreed procedures and processes.
Reduce the OOS (Out of Service) to within the service Level AgreementMeet the Network Availability Target per County/Region as set down by the Customer
Ensure that all relevant alarms are cleared before leaving a site visit
Ensure that all tasks are updated, as required on the provided tools and systems
Ensure that all site procedures are always followed as specified by the client
Follow the relevant service procedures as per the scope of work. Adhere to Quality assurance and control, as indicated in the scope of work, report back on any deviations during a site service, SSF (Sub Standard Form) to be also submitted as required for the service type performed
Assist his assistant with site access, duties on site and when required other technicians
Ensure that allocated sites are alarm free as defined from time to
time.
- For more information please contact:
- Elana Samuel
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