Office Operations Clerk
2 weeks ago
Job Duties/Responsibilities will include:
Onboarding clients onto the specific system
Ensure that client portals are working smoothly and are up to date
Manage daily client queries, issues, and concerns
Provide technical support to customers (change pins, create profiles, set table locations, etc)
Training of new and exciting clients on the specific system and Portal
Ensure training content is updated and relevant
Maintain training records of each client
Evaluate training effectiveness and document
Conduct asset verification after tagging occurs
Create snag lists for tagging technicians to fix
Add, remove, and adjust assets on asset manual
2+ years strong administration experience
2+ years of experience
Experience in providing software support is highly advantageous, or at least be highly tech savvy
Matric is a must have.
Tertiary qualification will be advantageous
MS Office 365 knowledge
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