Retail Sales Executive

2 weeks ago


Johannesburg, Gauteng, South Africa Kontak Recruitment SA Full time
Johannesburg, Gauteng - Retail

Retail Sales Executive (JB3446)
Johannesburg, Gauteng
R to R a month + Excellent commission

Duration:
Permanent


Join a rapidly growing company as an In-Store Sales Executive, you will be stationed in one of the companies' showrooms.

You will need to be a dynamic individual who can not only drive sales but also grow with the company.

If you're passionate about furniture, dedicated to delivering exceptional customer experiences, and eager to be part of a successful company, then this position is for you.


Minimum Requirements:

Matric
10 years sales experience
Excellent people skills
Highly motivated
Keen focus on team work

Duties and Responsibilities:

Customer Assistance:

Greeting and engaging customers, assisting them in finding products, and providing product knowledge and recommendations to meet their needs.


Sales Generation:
Actively promoting and selling merchandise to achieve or exceed sales targets, upselling, and cross-selling products.

Product Presentation:
Ensuring that the showroom is well-organized and visually appealing by arranging products and maintaining displays.

Customer Service:
Providing excellent customer service by addressing customer inquiries, concerns, and complaints in a professional and timely manner.

Order Processing:
Handling transactions, processing payments, and ensuring accurate documentation of sales transactions.

Product Knowledge:
Staying updated on the features, benefits, and specifications of the products to effectively communicate with customers.

Customer Follow-Up:
Following up with customers to ensure satisfaction and build long-term relationships, as well as encouraging repeat business.

Team Collaboration:
Collaborating with other team members to achieve overall store goals and objectives.

Sales Reporting:
Preparing sales reports and providing feedback to management regarding sales performance and customer feedback.

Merchandising:
Assisting in setting up promotional displays, promotional events, and sales campaigns.

Store Maintenance:
Ensuring the cleanliness and overall tidiness of the showroom to create a pleasant shopping environment.

Product Returns and Exchanges:
Handling returns, exchanges, and refunds in accordance with company policies and procedures.

Adherence to Policies:
Adhering to company policies, procedures, and ethical standards at all times.

Training and Development:
Participating in training sessions to enhance product knowledge, sales techniques, and customer service skills.
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