Divisional Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa Morebo Full time

Divisional Administrator:

Purpose of the Job:


To work collaboratively with Advisors/Consultants, services providers such as Liberty, Stanlib, Discovery and stakeholders across the wider business to support the efficient processing, investigation, and management of new/existing and potential business.

The Divisional Administrator will work as an integral member of the team and provide administrative support to enable the Advisory/Consultancy team to manage the workflow, follow-ups, logging and maintaining accurate data in the Customer Management System (CRM) to ensure a proactive and seamless customer service.


Duties and Accountabilities:

  • To contribute to the efficient and holistic operations of the Division by supporting the Advisors/Consultants within allocated portfolio to achieve their financial goals and targets.
  • When required, manage, and organise appointment calendar and schedule client meetings/appointments for the Advisors/Consultants.
  • Process new business/servicing transaction requests allocated on Elite Wealth within turnaround times at the same time adhering to processing requirements, compliance and controls imposed.
  • Ensure that all supporting case documentation is scanned to Elite Wealth upon receipt of new business/servicing case.
  • Provide compliance support to the Advisors/Consultants, including maintaining client engagement records with regards to all compliance requirements.
  • Maintain client records on the Customer Management System (CRM) and ensure that records are accurately updated at all times. Retain documentation for a period as required by the legislation.
  • Build and maintain relationships with all internal and external stakeholders.
  • Ensure an exceptional customer experience for all our internal and external by swiftly and accurately responding to and resolving all requests and queries within setturnaround times. When necessary, escalate complaints to the Line Manager and ensure all relevant parties are informed of the resolution.
  • Communicate effectively across Divisions/Units and service providers to ensure the delivery of outstanding information and/or feedback.
  • Contribute to the continuous improvement process by identifying and suggesting improvements to new and existing procedures / systems.
  • Proactively anticipate issues/problems and exhibit a high sense of urgency in working towards solutions.
  • Attend product, technical, systems and other prescribed training as arranged from time to time.
  • Stay up to date with relevant product, technical and systems knowledge.
  • Take ownership for driving own career development.
  • Perform any other duties as may reasonably be required by management.

Key Requirements:

QUALIFICATIONS AND EXPERIENCE:

  • Matric or equivalent of Senior certification
  • Industry specific NQF 5 tertiary qualification
  • Diploma or Degree will be advantageous
years' administration experience in the Life Insurance and/or Investment Industry

SKILLS AND COMPETENCIES:

  • Strong written and verbal communication skills
  • Organized and detail oriented
  • Ability to multitask, manage time effectively, and work unsupervised
  • Ability to maintain absolute confidentiality in dealing with client matters
  • Strong problem solving and analytical skills
  • Computer savvy with experience using Word, PowerPoint, Excel, Outlook and Elite Wealth

MANDATORY:

  • Clear criminal and ITC records.


  • Johannesburg, Gauteng, South Africa Morebo Full time

    Purpose of the Job:To work collaboratively with Advisors/Consultants, services providers such as Liberty, Stanlib, Discovery and stakeholders across the wider business to support the efficient processing, investigation, and management of new/existing and potential business. The Divisional Administrator will work as an integral member of the team and provide...

  • Divisional Assistant

    2 weeks ago


    Johannesburg, Gauteng, South Africa Aspen Pharma Group Full time

    Company DescriptionWe are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability.Aspen is a dynamic organisation built on entrepreneurial...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Main purpose of the job:To develop, implement and maintain safety and security SOP's and measures for all Wits RHI Operational sites nationally thereby enabling a safe a safe and secure working environment for all employees, participants, and visitors and to mitigate any deviations. To ensure compliance with OHASACT and other Environmental Acts and...

  • Divisional Executive

    2 weeks ago


    Johannesburg, Gauteng, South Africa CareerCare-SA Full time

    Management of Division Ensure that all areas of work performance are properly staffed and directed and in accordance with the Quality. Management System. Provide training, coaching, development and motivation to bring out the best in each team member. Take on the responsibility for the orientation of all new employees. Take on the responsibility for...


  • Johannesburg, Gauteng, South Africa AGC Recruitment Full time

    Senior Contracts Administrator - Durban - LegalRequirements for ApplicantsOur client in the Automotive Sector is looking for a Senior Contracts Administrator to advise on the commercial legal and contractual requirements and litigious matters for the division and provide support to the Divisional Administration Manager. BCom (Law) or LLB incorporating...


  • Johannesburg, Gauteng, South Africa Cletech Recruitment Full time

    Requirements: Grade 12Experience in Material Handling industry.Managing administrative duties for workshop related activitiesAccount AdministrationTechnical and workshop knowledge.Roles and Responsibilities: To ensure the effective and efficient administration of Key accounts, including effective record keeping, processing of requisite documentation/s, and...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ManagementDevelop and execute the...

  • Administrator - Ops

    2 weeks ago


    Johannesburg, Gauteng, South Africa Tsebo Group Full time

    About Us:We are currently looking for a well seasoned Ops administrator in Midrand, to give Operational support to the Specialised Services Manager. To provide professional and cost effective administrative and confidential secretarial support to the Security Department and its operations. As the leading integrated facilities solutions provider in Africa and...


  • Johannesburg, Gauteng, South Africa University of the Witwatersrand Full time

    The main purpose of the role is to provide administrative support for academic programmes and related processes in the School. Applicants are required to have a Diploma/Bachelors degree and at least three years relevant administrative experience, preferably in a higher education context.The incumbent will be responsible for the following tasks: Designing...


  • Johannesburg, Gauteng, South Africa EverythingHR SA (Pty) Ltd Full time

    Responsibilities Bookkeeping up to Trial Balance Loading of daily bank payments Cash book capturing Bank reconciliations Allocations of customer deposits and supplier payments to respective customer and supplier accounts Debtors Reconciliations Creditors Reconciliations Journal preparations Ad hoc accounts administrative...

  • Office Administrator

    2 weeks ago


    Johannesburg, Gauteng, South Africa Tsebo Group Full time

    About Us:Tsebo Facilities Solution is looking for a Office Administrator who will plan, coordinate and provide administrative assistance to the Operational DirectorAs the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over employees, the Tsebo Solutions Group enables businesses to optimise...

  • Senior Administrator

    2 weeks ago


    Johannesburg, Gauteng, South Africa Motus Aftermarket Parts Full time

    Alert Engine Parts is searching for a Senior Administrator to join the team in Johannesburg. The purpose of the position is to support the branch administrator in delivering finance and administrative tasks to process administrative and related transactions accurately and timeously through the execution of predefined work objectives, which are in accordance...

  • Personal Assistant

    2 weeks ago


    Johannesburg, Gauteng, South Africa Rand Water Full time

    Job Advert Summary:To provide a high quality secretarial and administrative support role to the Chief Technology Information Officer (CTIO) and contribute towards the successful functioning of the Portfolio. To observe Rand Water policies and procedures whilst communication with internal and external stakeholders at a senior level. To plan, prioritize and...

  • Cad Administrator

    2 weeks ago


    Johannesburg, Gauteng, South Africa Tower Group Full time

    _JOB PURPOSE_Manages and maintains CAD systems & CAD data management systems_JOB FUNCTION_Provide training on the use of the data management system conforming to company standardsSupport product divisions in the use of CAD software and data management system as per divisional requirementsCreate and maintain all user access to the data management system and...


  • Johannesburg, Gauteng, South Africa Emerson Full time

    This job is based in Johannesburg, South Africa and will be responsible for the Logistics and Expediting functions for Sub Saharan Africa and other regions when needed.Job SummaryGuarantee a positive customer experience and ensure quick shipment of customer orders. Manage speedy and knowledgeable responses to assist customer regarding their everyday...


  • Johannesburg, Gauteng, South Africa Interwaste Full time

    KEY PERFORMANCE AREAS Analysis of the financial results of the region Analysis and explanation of management accounts to budgets and forecasts Finalising interdepot charges Development and measurement of regional production KPIs Presentation of financial results to management Controlling all orders against budget Preparation of annual budget and biannual...


  • Johannesburg, Gauteng, South Africa South African Bankers Services Company Pty Ltd Full time

    Job Description:BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.PURPOSEThe Procurement Administrator will play a key role in...


  • Johannesburg, Gauteng, South Africa Motus Parts Full time

    Motus Aftermarket Parts is searching for a Master Data Administrator to join the team in Meadowview.The Master Data Administrator plays a critical role in ensuring the accuracy, consistency, and integrity of the master data for Motus Aftermarket Parts. They are responsible for establishing data governance policies, maintaining master data records, resolving...


  • Johannesburg, Gauteng, South Africa Jobking Full time

    The main purpose of this positionAdministrator for Rural Health and the Center Rural Health Advisory BoardAdministrative support to the Rural Health Division as a whole including its academic responsibilities such organization of GEMP4 student rotations – as well as assisting with exams, development of academic programmes, organization of conferences and...


  • Johannesburg, Gauteng, South Africa Jobking Full time

    The main purpose of this positionAdministrator for Rural Health and the Center Rural Health Advisory BoardAdministrative support to the Rural Health Division as a whole including its academic responsibilities such organization of GEMP4 student rotations – as well as assisting with exams, development of academic programmes, organization of conferences and...