Service Manager

IntroductionRole Purpose The Service Manager is responsible for the implementation of the strategic plan. To manage and monitor the performance of Service consultants; as well as ensuring that client relationships are maintained and developed with the aim of retaining the correct calibre of clients on the book for as long as possible and reducing the risk of...

Company DescriptionOUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for...

We are seeking an exceptional leader to spearhead the Centurion branch, a dynamic hub with immense potential for expansion. This is not your typical branch manager role; it's for a self-driven go-getter who thrives on challenges and relishes the freedom to make a real impact. You'll be the heart and soul of the branch, building a winning team, exceeding...

Minimum requirements:Matric and a bachelors degree/diploma or equivalent in Business Administration, Information Technology, or a related field.Certification in ITIL or other relevant frameworks would be beneficial but not a must.5+ Years in Call Centre or Customer Support Management roleExtensive experience in managing a team within a call center or...

Business unit, Department, Reporting Business Unit CPS Department CFC Position reports to Senior Manager: Monitoring & Surveillance Job grade/level M5Core DescriptionOversee and manage the Service Management Technology (SMT) team to drive automation and to standardise and rationalise SMT tools across the entire infrastructure estate. To provide expert...

Business unit, Department, Reporting Business Unit Could Platform Solutions Department Service Management Job grade M3Core DescriptionTo provide leadership and strategic management of Service Management capabilities. This includes oversight of delivery of customer contracted services in accordance with agreed scope and in line with contracted service levels,...

Services ManagerPurpose:To engage in the planning, management and monitoring of all aspects related to the management of his buildings and inspection of work to ensure that quality standards are maintained or improved. Also to ensure strong customer relationships are built and expectations are met and managed.Main duties and responsibilities: Monthly and/or...

Main Purpose of the JobOur client leaders in the telecommunication sector is looking for a Executive: Service Management to be responsible for the overall management and control of resources to provide an efficient and cost-effective service management to the business. Ensure optimal service delivery with minimum disruption to customers while maintaining...

Our Service Delivery Managers (SDM) are professional technical services managers responsible forCo-coordinating the delivery of services to key customers. The SDM plays a vital role in creating long-term healthy customer relationships, acting as the bridge between the customers and our operational delivery teams. The key responsibilities of the SDM are...

Business unit, Department, Reporting Business Unit Solutions Department Network Solutions Job grade M5Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client for...

COMPANY OVERVIEW:BAC-Care specializes in Third-Party Maintenance and Support around datacenter infrastructure (Server, Storage & Networking Equipment) to the most demanding clients in Africa. Our head office is based in Centurion, Gauteng.BAC-Care offers customizable Service Level Agreements, to customers across Africa, ranging from 9x5xNBD to 24x7x4 hour...

Business unit, Department, ReportingBusiness UnitSolutions DepartmentNetwork Solutions Job gradeM5 Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client for...

IntroductionAs a Service Account Manager in the Momentum Investments Retail, Service and Operations team, you will represent the Momentum brand.Role PurposeYour goal as a Service Account Manager is to enhance client loyalty by providing effective and efficient service to our key clients. By establishing strong relationships with clients, you will encourage...

Business unit, Department, Reporting Business Unit CPS Department Enterprise Infrastructure Cloud Reports To Chief of CPS Grade M3Core DescriptionResponsible for providing day-to-day direction and for defining and enforcing the service standards to be applied across the Service operations business unit and the associated customer base. Ensures that processes...

Introduction Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role Purpose As a Service Account Manager your...

EXCLUSIVE NETWORKS| Introduction**"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale...

We are seeking an exceptional leader to spearhead the Centurion branch, a dynamic hub with immense potential for expansion. This is not your typical branch manager role; it's for a self-driven go-getter who thrives on challenges and relishes the freedom to make a real impact. You'll be the heart and soul of the branch, building a winning team, exceeding...

Technical Department Manager Oversee the technical department to guarantee excellent customer service encompassing counter, phone, on-site support, and repairs. Supervise the operational functionality of all internal systems. Develop security systems and conduct solution testing. Lead the training academy. Provide training for installers and...

POSITION AVAILABLE:Nursing Services ManagerRUSOORD CENTURION OLD AGE HOME:The successful person will be a SANC registered nurse with empathy and a passion for elderly care & fluent in Afrikaans and English. At least 5 years of experience in frail care centre / old age home requires. Management experience will be extremely advantageous.Key Responsibilities:...

Description: Platform Seed, Crop ProtectionScope Commercial UnitRole IntentThis role is a part-time role and is nominated by the Regional EMEA CS leader from the Country CS leader pool in the CU.The purpose of this role is to successfully represent the CS country teams and CS leads at the CU management level and respective meetings as well as supervise the...