Sales Manager: Commercial Accounts

2 weeks ago


Johannesburg, Gauteng, South Africa Mediro ICT Full time

Develop and deploy objectives and key results (OKRs) for the Commercial Account team to increase market share, revenue, and profitability that will include tracking and measuring daily, weekly and monthly sales and client contact activities.

Drive the team to create a strong pipeline and accurate and reliable sales forecast.

Take responsibility for key and/or complex business development leads, building relationships with stakeholders, and negotiating and closing these deals.

Prepare accurate sales forecasts, account status reports, and recommendations to enhance account growth and revenue potential.

Ensure proper qualification of sales leads/opportunities and provide high-quality opportunity management during all phases of the sales cycle. Identify customer requirements that may necessitate customized and complex solutions to cross-sell and increase wallet share on each account.


Identify and propose new products to onboard, to supply to the changing demands of customers to compete across all lines of business.

Recruit top sales talent and develop a high-performing, results-oriented sales team with an entrepreneurial spirit.

Meet/exceed monthly, quarterly, and annual sales targets and forecasts.

Develop a high-energy team spirit, coaching and motivating Commercial Account Managers to succeed. Drive the Commercial Account division to be the role model for the company.

Manage the performance and development of staff.

Build a deep understanding of the customer's business and industry / vertical market.


Lead, manage, and develop the Commercial Account team, ensuring monthly targets are achieved and employees' skills are developed and utilized.

Manage the expense budget for the Commercial Account team.

Write monthly sales reports for the Commercial Account team

Between 5- and 10 years of experience working in a Senior Account role within the Commercial space.

Experience in closing Commercial client deals, including large and complex business cases, and understanding of complex P&Ls.

Experienced in Commercial Account business transactions: knowledge of legal, regulatory, commercial, and operational considerations in large businesses.

Ability to articulate and execute strategic vision and planning provided by an executive management team.

Demonstrates Perspective. Displays a deep understanding of key business trends and the organization's position within the business environment.

Demonstrated ability to understand the business requirements of the customer and build solutions that address the business needs.

People management skills - the ability to lead, develop, coach, motivate and handle conflict.

Excellent communication and presentation skills, both verbal and written

Excellent numeric, qualitative, and analytical skills.


Strive for good and overall profitable deals that make sense to the company, increase long-term relationships with clients, and display a total commitment to customer & service satisfaction.

Increase market coverage & prospecting intensity.

Have decision-making & problem-solving abilities, and administrative skills.

Should be able to work well under pressure and handle a busy workload.

Display qualities of professionalism regarding timekeeping, dress code, and conduct.

Exceptional honesty & integrity.

Focused on Sales Targets with high closing ratios.

Show high levels of drive, energy & enthusiasm.

Understand and make use of appropriate incentives and activities to boost sales.

Good hiring practices


Be able to take decisive action when dealing with a sales staff that is unable to perform to the required standards.

Discipline staff in the appropriate manner, facilitate Feedback and Course Correction through coaching, counseling & personal appraisal.

Act promptly when issues of conflict arise within the team, with no perceptions of favouritism.

Reduce Sales staff turnover.

Sales process knowledge & strong account management know-how, creating & utilizing sales process controls & procedures.

Identify internal process and interdepartmental challenges and find and propose solutions to these challenges.

Between Years
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