Senior Account Manager

2 weeks ago

Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

The Account Manager Head will work closely with, and support the Sales Director in raising the company's profile, maximise income through selling into the existing client base and contribute creatively to the continued growth and development of the organisation.

The role will involve being the point of call for all existing clients and internal support staff regarding critical client issues and commercial aspects of the account, as well as managing, guiding and overseeing the success of the Account Management team.


Key Responsibilities:

  • This role will involve liaising internally and externally to manage specific customers and influence solutions.
  • Building relationships at all levels including board and executive within the accounts
  • You will manage Account Managers on a daily basis ensuring they achieve targets, CSI and guidance
  • Identification and closure of sales opportunities within this account
  • Internal and external management of account to ensure maximum commercial return
  • It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts
  • You will be required to manage and coordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend.
  • On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunities that exists within your accounts
  • It is expected that much of your time will be spent at your customers' premises
  • You will be in control of all contractual aspects of our relationship with the customer with the full support of the management

Key Requirements:

  • Outstanding verbal and written communication skills
  • Excellent interpersonal and organisational skills
  • Creative, practical and able to work effectively under pressure and to tight deadlines
  • High level of computer literacy, excellent Excel skills required
  • Strong commercial awareness in all areas
  • Experience of working in sales within a software solution sales environment
  • Demonstrate success in a similar role
  • Deep knowledge of K8 or similar ERP system is compulsory

Special Role Requirements
A current SA driving licence is desired; overtime, travel and staying away from home will be a requirement

Company Info
Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants

Our mission is simple:

to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.


Equal Opportunities
KCS is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.


  • To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._

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