Claims Administrator

2 weeks ago


Midrand, Gauteng, South Africa Empower Financial Services Full time

JOB SPECIFICATION

Claim Administrator

Responsibility:

Assess claims according to the rules, benefits, and conditions of the policy and within the SLA

Contact service providers for discounts when claims are over the company prescribed threshold

Ensure that all policy limitations, waiting periods, and exclusions are appropriate and in line with the policy

Attend to customer queries

Any other duties as assigned by your manager from time to time

Skills:

At least 2 years' funeral policies claims experience

Technical knowledge of various funeral insurance policies products

Excellent English communication and writing skills

Excellent data entry skills

Always demonstrate an elevated level of customer service

Adaptable:
resilient person and shows a positive response to change

Attention to detail and accuracy

Ability to manage the pressure of difficult clients - always remain calm, friendly, courteous, polite, professional, and willing to assist

Takes ownership and responsibility of daily interaction with all clients

Ability to work within an established team

Excellent analytical skills

Effectively and professionally manage queries and day-to-day functions within SLA

Incorporating the principles of Treating Customers Fairly (TCF)

Computer literate - Intermediate MS Office necessary

Knowledge of working with excel

Desired Work Experience:

2 years of Claims Experience

Desired Qualification Level:

Diploma

FAIS Compliant

RE 5 Certificate

Application Question(s):

  • GOOD WITH WORKING WITH EXCEL

Education:

  • Diploma (required)

Experience:

  • Claims administrator: 2 years (required)
Application Deadline: 2023/06/30

  • Midrand, Gauteng, South Africa DataTech Recruitment Full time

    The Retail Claims Administrator role in Johannesburg is instrumental in meticulously reviewing and efficiently processing Retail claims, ensuring accuracy and validity of documentation. With 2 years of experience in a Finance department, potential claims exposure, and a foundational grasp of account reconciliations, you will contribute to financial...


  • Midrand, Gauteng, South Africa DataTech Recruitment Full time

    The Retail Claims Administrator role in Johannesburg is instrumental in meticulously reviewing and efficiently processing Retail claims, ensuring accuracy and validity of documentation. With 2 years of experience in a Finance department, potential claims exposure, and a foundational grasp of account reconciliations, you will contribute to financial...


  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we?Under general supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents and maintaining records and files. Routines are generally prescribed and supervision is readily available. Minimum Qualification Required Grade...


  • Midrand, Gauteng, South Africa Mustek Full time

    Purpose:The Claims Clerk will be responsible for managing all claims between members and suppliers on the systems, ensuring claims are being attended within the business rules and timelines.Responsibilities: Holding area stock; Add 1005 claims holding area stock to claim on a daily basis; to be measured by % holding stock to claim, target at 100%, tracked by...


  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum 5 years shortterm insurance experience Minimum 5 years Claims experience Minimum 3 years Claims Investigations experience Solid understanding of claims systems and claims procedures: inclusive of claims, investigations, and legal department processes Commercial...


  • Midrand, Gauteng, South Africa MiWay Full time

    What will you do?Under general supervision, researches, collates, records and examines coverage information to make moderately complex short term claim settlement determinations. Within company guidelines, approves or denies payment. What will make you successful in this role? Qualification and Experience Grade 12 with 1 to 2 years related experience....


  • Midrand, Gauteng, South Africa MiWay Full time

    What will you do?Up for a new challenge, feel you can make a difference? The Investigations department is looking for an enthusiastic individual who would like to join the Non-Motor Investigation Team as a Non-Motor Investigator What will make you successful in this role?Grade 12/Standard 10/NQF 4 Minimum ExperienceMinimum 2 years Non-Motor Investigator...


  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we?Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Claims Web & App Team as an advisor What will make you successful in this role?Grade 12/Standard 10/NQF 4Minimum Experience Required in Claims Motor and Claims Non motor Key CompetenciesMust be highly...


  • Midrand, Gauteng, South Africa Technologia Group Full time

    Role and Responsibilities Completing of Day to Day Claims Sourcing at the best Price Possible Track & Trace all order to Clients, Audit Trail Compliance Documents Supplier Pricelists weekly Weekly CRM System Progress (DS & TG) Setting up Appointments of new Clients (Brokers/Insurance Companies for DS & Clients for TG) New Suppliers Sourcing Channel Cold...

  • Claims Admin Advisor

    2 weeks ago


    Midrand, Gauteng, South Africa MiWay Full time

    What will you do?Client & Customer Management: Handle queries from internal and external customers within set SLAs and in line with standard operating proceduresWhat will make you successful in this role?Grade 12/Standard 10/NQF 4BCom Degree (Optional) Key Deliverables include but not limited toRequest relevant documents from customers.Administration Ensure...


  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we?The Claims Department is looking for an enthusiasticindividual who would like to join the non-motor team as an advisor. Minimum Qualification Required Grade 12/Standard 10/NQF 4 Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in...


  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we? Grade 12/Standard 10/NQF 4Minimum Experience Minimum 2year experience in motor claims call centre Minimum 2 years administrative experience Essential Requirements Must be highly proficient in dealing with clients at all levels Excellent administrative skills Good communication skills Organised Professionalism Selfdisciplined Selfmotivated...


  • Midrand, Gauteng, South Africa SaiFleet Full time

    Operations AdministratorWe are a car rental company based in Johannesburg looking for an Operations Administrator to work in our offices based in Halfway House, Midrand. SaiFleet Car Rentals offers a long-term rental solution/agreement to our clients (Corporate & Individuals).We are looking for an individual who will help oversee and manage insurance claims...


  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we? Grade 12/Standard 10/NQF 4 Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication skills Organised Professionalism...


  • Midrand, Gauteng, South Africa SaiFleet Full time

    Operations AdministratorWe are a car rental company based in Johannesburg looking for an Operations Administrator to work in our offices based in Halfway House, Midrand. SaiFleet Car Rentals offers a long-term rental solution/agreement to our clients (Corporate & Individuals).We are looking for an individual who will help oversee and manage insurance claims...


  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication...


  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication skills Organised...


  • Midrand, Gauteng, South Africa Mustek Full time

    Purpose:The administrator is primarily responsible for overseeing the daily admin in the distribution centre.Responsibilities: Collect all pods from different areas and ensure they are imaged and filed daily. Process and follow up daily on the cancellations that needs to be done. Generate monthly reports on delivery, collection and courier and update all...


  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Required Matric /NQF Minimum Experience Administration Experience of 1 Year + Effective communication skills both verbally and written. Basic excel experience Preparing Reports Database Maintenance and administration Deliverables include, but will not be limited to Possesses sufficient fundamental proficiency to successfully...


  • Midrand, Gauteng, South Africa Rectron Full time

    Responsible for managing various administrative tasks related to operations and finance, including vendor reporting, support claiming, updating estimated time of arrivals (ETA), and shipping reports. This role requires strong communication skills, proficiency in data management, and the ability to collaborate effectively with internal teams and external...