Billing Auditor

2 weeks ago


Johannesburg, Gauteng, South Africa Afrihost Home Connect Full time

Overview:

A billing auditor plays a vital role in safeguarding the integrity of the billing process, ensuring accurate invoicing, and promoting compliance with regulatory requirements and organizational policies.

By contributing to financial transparency, operational efficiency, and customer satisfaction within the organization.

Reviewing Invoices:
Examining invoices and billing statements to ensure accuracy, completeness, and compliance with company policies and regulations.

Verifying Charges:

Checking the accuracy of charges, rates, and fees applied to invoices, comparing them against contractual agreements, pricing schedules, and other relevant documentation.

Need to know Excel very well. Need to be able to work with Pivot Tables etc.

Identifying Errors:
Identifying and investigating discrepancies, errors, or irregularities in billing records, including incorrect calculations, duplicate charges, or unauthorized fees.

Data Analysis:
Analyzing billing data and trends to identify potential areas for improvement, cost-saving opportunities, or risk mitigation strategies.

Documentation and Reporting:
Maintaining detailed records of billing audits, findings, and resolutions. Generating reports summarizing audit results, including any discrepancies found and recommendations for corrective action.

Communication:

Collaborating with finance department, vendors, and other relevant stakeholders to resolve billing issues, clarify discrepancies, and ensure accurate billing processes.


Compliance Assurance:

Ensuring compliance with regulatory requirements, industry standards, and internal policies governing billing practices, including taxation, billing codes, and billing guidelines.


Process Improvement:
Recommending enhancements to billing procedures, systems, and controls to streamline processes, minimize errors, and enhance efficiency.

Audit Support:
Assisting with internal and external audits related to billing processes, providing documentation, analysis, and support as needed.

Customer Service:
Addressing inquiries and resolving disputes from customers or clients regarding billing issues, ensuring prompt and satisfactory resolution.

Risk Management:

Identifying potential risks associated with billing practices, such as fraud, revenue leakage, or non-compliance, and implementing measures to mitigate these risks.

R
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