PPRA Call Centre Agent

Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.Main Responsibilities (including but not limited to):Answering inbound calls...

Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.Main Responsibilities (including but not limited to):Answering inbound calls...

Our company is looking to fill the positions of Call Centre Agents-Sales to be based at our offices in Sunninghill. **Requirements**: - Matric or equivalent - At least 6 months - 1 year experience in contact centre sales environment. - Telemarketing sales highly advantageous. - Excellent command of the English Language. **Job Type**:...

Call Centre Manager-5 years Minimum experience in Call Centre management-Managed at least a team of 30 or more agents at a time-Responsible for the day-to-day operations of a call centre, -Setting performance goals and targets-First preference is given to those in the Financial/Insurance/Trading industry- Developing and implementing effective sales...

Call Centre Manager-5 years Minimum experience in Call Centre management-Managed at least a team of 30 or more agents at a time-Responsible for the day-to-day operations of a call centre, -Setting performance goals and targets-First preference is given to those in the Financial/Insurance/Trading industry- Developing and implementing effective sales...

We are looking for seasoned Team Leaders to join our dynamic team for a 6 month contract within our Contact Centre. **Role Purpose** To manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports...

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...

We are currently looking for young energetic, go-getter Call Centre Agents to join our dynamic team. **Responsibilities** - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service - Demonstrate teamwork as a valued team player - Assess own performance through seeking...

Call Centre Manager -5 years Minimum experience in Call Centre management -Managed at least a team of 30 or more agents at a time -Responsible for the day-to-day operations of a call centre, -Setting performance goals and targets -First preference is given to those in the Financial/Insurance/Trading industry - Developing and implementing effective sales...

**Key performance area**: **1. Management of agents** - Ensure action taken place as per client requirement. - Serve as a conduit between the call centre management and agents. - Ensure agents adherence to policies for attendance, established procedures and company protocols. - Assist in the formulation of targets for individuals and teams. - Prepare...

Overview **Reference** PFCCA **Salary** ZAR/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Monday, September 2, 2024 **Closing date** 20 Sep 2024 21:59 Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services...

**Job Requirements**: - To be eligible for the position as Outbound Telesales Agent or Cold calling, the following requirements must be met - You need to reside close to Sandton - Must be able to communicate in Afrikaans **Job Analysis**: - The Outbound Telesales Agent is responsible to call predetermined leads to proactively sell the Loans for which...

**Introduction** - To service business partners and clients coming into the Admed front office, primarily through the inbound and outbound call centre. Additionally, provide support in mailbox coordination and data capturing areas when capacity constraints require. **Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our...

**POSITION PURPOSE** Responsible for providing excellent and effective client service on all systems that Broll FM Division may use or acquire. As a Customer Relationship Consultant - you are responsible for the answering of calls and correct allocation of calls within a timeous frame. You are responsible for the outbound function of following up on open...

Call Centre with a starting basic of R5100, inclusive of a R250 attendance bonus, R500 dial time bonus and a R500 bonus for reaching a 1 sale a day target basic salaries also of 7000 to 10 000 for higher positions We also offer sales campaigns with higher basics and lucrative commission's if you have more than two years sales experience as well as if you...

3 to 5 years Sales experience in Call centre environmentMust have experience in doing Online Chats minimum 6 months.At lease 2 years of Insurance/brokerage /financial industry experience.Have an excellent command of the French language verbally and written.Client Objection handlingClient retention skillssalary is Negotiable.

**KEY RESPONSIBILITIES** The role of a Call Centre Agent includes but is not limited to the following responsibilities: - Providing world-class service to all of our players - Strive for ‘first-contact-resolution’ on all customer queries - Ensuring that all communication and volume received during their respective shift is dealt with in the required...

**Call Centre Operator** An esteemed financial services provider, renowned for its customer-centric approach and innovative financial solutions, is seeking a dedicated Call Centre Operator to join our dynamic team in Johannesburg. Located in the bustling business district of Sandton, this role is perfect for a communicative and problem-solving individual...

Customer Service AgentsBased in RandburgShifts between 08:00 am- 19:00 pmWorking from Monday to SundayOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally and...

Our client, specializing in Business Process Outsourcing (BPO) is looking for a Manager who will be overall responsible for the Call Center business unit and working closely with internal stakeholders as well as externally with the business unit’s clients. - Ensure the business unit further develops its operating model and delivers efficient, scalable and...