Employee Services Manager
Found in: beBee S ZA - 2 weeks ago
Job title : Employee Services Manager (Payroll Manager) jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : May 22, 2024
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ABOUT THE JOB
The Local IBS Employee Services Lead is accountable for the set-up and ongoing management of his/her scope of services in the region, in line with service level agreements and quality standards defined by the Global IBS Employee Services Lead and with the Local BU/business teams. He/she builds the capability to deliver regional services according to the IBS strategy and business case. He/she delivers innovation and continuous improvement, to enhance the quality of service provided and optimize costs for the activities in scope. He/she is part of the HR country (ies) leadership team(s) contributing to HR local strategy and ensuring the relevant support for local business.Main Responsibilities
Admin & Payroll and Benefits administration HR Tech & Data Maintenance & Data Quality Time & Attendance Management International Mobility Operations Social Contribution & ReportingEmployee Services activities
Ensure all DBS ES activities are delivered at the agreed level of service and performance and in line with customer satisfaction metrics, as defined in the DBS value framework. Own the application of common standards for DBS services and sponsors initiatives to implement best practices. Monitor compliance and process performance, working with Risk, Compliance, internal control, and internal and external audit. Sponsor DBS ES digitalization projects: identify and gain approval for tools and process improvements, provide prioritization requests. Drive process standardization, harmonization, automation, excellence and continuous improvement.Local management
Lead the DBS ES local teams to plan for and implement DBS processes, deploy technology, operating principles, services, culture and organization design for the region. Influence functional professionals in region to adapt to operating standards.Interactions with stakeholders
Work closely with BU HR to ensure end-to-end process & strategy consistency. Report performance and escalate issues to Regional ES Lead and Local DBS Lead, as defined in the DBS governance model. Local point of contact regarding Employee Services activities. Liaise with DBS HRBP to drive team capability development in order to ensure service delivery and optimal team make-up.KEY DELIVERABLES
Setup and continuous improvement of local DBS ES strategy, policies, processes and tools in alignment with core model and standards Monitoring of compliance, process & team efficiency, performance and level of service quality Local team management Close interaction with the local BU HR team & DBSLanguages required:
Fluent in EnglishExperience:
Minimum 5 years’ experience in a Multi-national company in C&B Sage 300 – Payroll Tool experience Team management experienceEducation:
Bachelor’s degree or equivalent combination of education and experience*Human Resources jobs in south africa
*Employee Services Manager (Payroll Manager) in Johannesburg
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