guest experience

Are you a passionate hospitality leader with a strategic mindset, strong commercial acumen, and a commitment to delivering exceptional guest experiences? A leading full-service hotel, based in Cape Town is seeking an experienced and commercially astute Head of Guest Experience to lead their Guest Experience, Reservations, Front Office, and Night Audit...

Placements24 is seeking a dedicated and personable Guest Relations Officer to enhance the guest experience at a hotel in Nelspruit. You will be the primary point of contact for guests, ensuring their needs are met and their stay is comfortable and memorable.This role requires strong communication, empathy, and a proactive approach to problem-solving, with...

Head of Guest Experience | Newlands, Cape Town (Monthly Paid – CTC) The Vineyard Hotel is seeking an experienced and commercially astute Head of Guest Experience to lead our Guest Experience, Reservations, Front Office and Night Audit functions. Reporting to the General Manager, this senior leadership role is responsible for delivering exceptional,...

Bright Placements is seeking a hospitality professional in South Africa to maintain cleanliness and high service standards across designated areas. The role includes beverage service, guest interaction, and assisting with events as required.You will handle guest orders, maintain hygiene standards, and participate in safety drills while reporting any issues...

The Capital Hotels is seeking a courteous Waiter to provide food and beverage service across the Restaurant, Room Service and Function areas as needed. You will work in a fast-paced environment, delivering high-quality service with a focus on guest satisfaction.Minimum requirements include Matric and prior restaurant experience, with strong communication,...

The Opportunity Reporting directly to the General Manager, you will assume strategic and operational responsibility for four key functions: - Guest Experience - Front Office - Reservations - Night Audit This is a pivotal leadership position requiring someone who can balance the art of exceptional hospitality with the commercial realities of running a...

Are excellence and team spirit part of your DNA?Are you looking at opening up a new world in upscale hospitality and taking your career to the next level?The Xara family is growing and is on the lookout for passionate and inspiring team players to be part of our history and share our values.Job DescriptionXara Collection are looking for a friendly and...

The OpportunityReporting directly to the General Manager, you will assume strategic and operational responsibility for four key functions:Guest ExperienceFront OfficeReservationsNight AuditThis is a pivotal leadership position requiring someone who can balance the art of exceptional hospitality with the commercial realities of running a successful hotel.You...

About the RoleOur client, a renowned hospitality group, is seeking an enthusiastic and detail-oriented Guest Experience Manager for their property in Rustenburg, North West . This role is pivotal in ensuring that every guest enjoys an exceptional and memorable stay, going above and beyond to anticipate and fulfill their needs. You will be responsible for...

Placements24 is seeking a dedicated and personable Guest Relations Officer to enhance the guest experience at a hotel in Nelspruit. You will be the primary point of contact for guests, ensuring their needs are met and their stay is comfortable and memorable.This role requires strong communication, empathy, and a proactive approach to problem-solving, with...

Head of Guest Experience | Newlands, Cape Town (Monthly Paid – CTC) The Vineyard Hotel is seeking an experienced and commercially astute Head of Guest Experience to lead our Guest Experience, Reservations, Front Office and Night Audit functions. Reporting to the General Manager, this senior leadership role is responsible for delivering exceptional,...

If you have a natural ability to connect with people, take pride in creating personalised experiences and know how to turn an ordinary hotel stay into something memorable, this opportunity is for you. Minimum Requirements Minimum 2 years' guest relations or front-of-house experience within a 4-star or 5-star hotel environment Diploma or certificate in...

Are you a passionate hospitality leader with a strategic mindset, strong commercial acumen, and a commitment to delivering exceptional guest experiences? A leading full-service hotel, based in Cape Town is seeking an experienced and commercially astute Head of Guest Experience to lead their Guest Experience, Reservations, Front Office, and Night Audit...

Protea Hotels by Marriott® is seeking a non-management Front Office/Guest Services team member for full-time shifts at the V&A Waterfront location in Cape Town. Responsibilities include processing guest check-ins, managing reservations and billing, and maintaining high standards of guest service and professionalism.The role emphasizes cashier duties,...

EDITION Hotels in Cape Town seeks a guest services associate to welcome guests, answer inquiries, and coordinate with hotel departments to ensure exceptional service. You will handle calls, assist with requests, and provide information on local attractions and hotel amenities.Join a luxury, globally-recognized brand and contribute to a high-standard guest...

The OpportunityReporting directly to the General Manager, you will assume strategic and operational responsibility for four key functions:Guest ExperienceFront OfficeReservationsNight AuditThis is a pivotal leadership position requiring someone who can balance the art of exceptional hospitality with the commercial realities of running a successful hotel.You...

If you have a natural ability to connect with people, take pride in creating personalised experiences and know how to turn an ordinary hotel stay into something memorable, this opportunity is for you. Minimum Requirements Minimum 2 years' guest relations or front-of-house experience within a 4-star or 5-star hotel environment Diploma or certificate in...

Bright Placements is seeking a hospitality professional in South Africa to maintain cleanliness and high service standards across designated areas. The role includes beverage service, guest interaction, and assisting with events as required. You will handle guest orders, maintain hygiene standards, and participate in safety drills while reporting any...

Minimum Requirements Grade 12 Minimum 2 years’ guest relations or front-of-house experience within a 4-star or 5-star hotel. Hospitality Management diploma or certificate is advantageous. Strong knowledge of guest relations, VIP hosting, complaint handling and service recovery. Proficiency in OPERA PMS and Microsoft Office. Experience managing guest...

Are you a passionate hospitality leader with a strategic mindset, strong commercial acumen, and a commitment to delivering exceptional guest experiences? A leading full-service hotel, based in Cape Town is seeking an experienced and commercially astute Head of Guest Experience to lead their Guest Experience, Reservations, Front Office, and Night Audit...