Guest Experience Leader

Craven Cottage CC is seeking a Reservations Supervisor to support the Reservations Manager in delivering exceptional guest experiences across the entire guest journey. The role requires leadership, hands-on coaching, and the ability to manage high-volume reservations in a 4/5 star environment, with strong PMS (Opera) and MS Office skills, and a...

Placements24 in Cape Town is seeking a proactive Guest Services Manager to lead the guest relations team and ensure outstanding experiences for all guests. The role blends on-site leadership with strategic remote oversight to elevate service standards across front desk, housekeeping, and F&B operations. You will drive guest satisfaction, coordinate with...

Exceed Human Resource Consultants is seeking an experienced Hospitality Manager to oversee the restaurant, tasting centre, and kitchen in Franschhoek. You will lead and develop a high-performing team, ensure top-tier service, and manage stock, budgets, and safety compliance.Key responsibilities include coordinating reservations, guest flow, and events, while...

Babylonstoren in Franschhoek, Western Cape, seeks an energetic Housekeeping Supervisor to lead daily operations, maintain cleanliness, hygiene, and presentation across guest rooms, public areas, and gardens. You will supervise staff, schedule tasks, monitor supplies, handle guest requests, and ensure safety standards, delivering exceptional hospitality...

Boschendal Limited seeks a Senior Guest Experience Manager to design and refine guest journeys for a fully remote role across South Africa. You will champion the voice of the customer and drive loyalty by partnering with marketing, operations and IT to ensure service excellence.The ideal candidate brings deep hospitality CX experience, a Master's degree, and...

Placements24 seeks a proactive Front Office Supervisor to lead the reception team at a prestigious Cape Town hotel. You will oversee check-in/out, reservations, and guest inquiries, ensuring exceptional service and smooth operations for a memorable stay. Ideal candidates bring strong organizational skills, a customer-focused approach, and experience with PMS...

Camps Bay Retreat in Camps Bay, Cape Town, invites an accomplished Hotel Manager to lead day-to-day operations with a Pure Hosting approach. You will oversee all departments through Heads of Department, ensuring guests feel welcomed, recognised and that their stay is seamless from arrival to departure. Reporting into the senior operations team, you will...

Karen Tupper Recruitment is seeking a Front Office Supervisor for a luxury hotel in Cape Town. You will assist the Front Office Manager, lead and motivate the Front Office team, and ensure smooth check-in/check-out and guest account handling. You will address guest queries and complaints promptly, monitor reservations and room allocations, and help train...

The Red Carnation Hotel Collection is seeking a Spa Therapist at The Twelve Apostles Hotel, Cape Town. You will perform body, skincare, massage, nails and waxing treatments in line with our spa protocols and uphold top-tier service standards.We value 2+ years spa experience in 5* hotel or cruise settings, professional presentation, excellent English, and...