Guest Experience Specialist

Hilton in South Africa is seeking a Guest Service Agent to welcome guests, manage check-in/check-out, and provide local information. You will use upselling techniques to promote hotel services and ensure a warm, memorable stay for every guest.Deliver seamless front desk experiences, handle payments accurately, and respond to guest requests with care and...

This is a guest-focused role that calls for proactivity and teamwork. Together with your fellow Guest Experience Specialists, you will deliver a high standard of guest experience to all guests who come into contact with Propr. You need to be calm under pressure and be able to convey genuine empathy. You need to be able to work in a team under high pressure,...

About the Role WhatJobs Direct is searching for an exceptional Remote Guest Experience Specialist to join our client's innovative hospitality team. This fully remote role is perfect for individuals passionate about creating memorable guest journeys and resolving issues with empathy and efficiency, from anywhere. You will be the first point of contact for...

Placements24 is hiring Remote Customer Service Specialists to support a global hospitality portfolio from home. You will handle bookings, inquiries, and guest services across phone, email, and live chat, while maintaining CRM records and delivering service excellence.The role emphasizes independent work, a quiet home office, and flexible hours, including...

The Capital Hotels & Apartments in Cape Town is seeking a diligent Receptionist to join our front desk team. You will manage guest check-ins/outs, handle guest accounts, and assist with reservations while delivering high standards of service.Ideal candidates have Matric and a hospitality qualification, with 1–2 years receptionist experience, solid MS...

Edition Hotels seeks a Guest Experience Expert to deliver exceptional service at the East Pier Office, V&A Waterfront, Cape Town. You will guide guests through their stay, handle check-ins/check-outs, and coordinate with various departments to exceed expectations. Key duties include responding to guest requests, supporting safety and quality standards, and...

Crew Life at Sea is seeking a beautician to provide professional spa care to guests aboard. You will perform manicures and pedicures, warmly greet guests, and support others in the spa area while promoting treatments and products. Strong sales and guest-service skills are essential. The role requires at least 1 year of beautician training, familiarity with...

Protea Hotels by Marriott is seeking Hotel Cleanliness Experts to maintain hotel appearance and cleanliness across spaces. You will deliver guest requests, stock carts, and clean rooms and public areas, upholding safety, confidentiality, and professional appearance.Key duties include welcoming guests, anticipating service needs, coordinating with teams, and...

ANEW Hotel Green Point in Western Cape is seeking a professional receptionist to be the first point of contact for guests, handling check-ins/check-outs, reservations, and guest inquiries with warmth and efficiency. The role requires strong communication, multitasking, and the ability to stay calm under pressure.The successful candidate will manage guest...