Jobs: customer service analyst

**Application Analysts and Service Desk Analysts** We are seeking highly motivated individuals to join a dynamic team as Application Analysts and Service Desk Analysts. **Requirements for Application Analysts**: - Diploma in Information Technology is essential. **Requirements for Service Desk Analysts**: - At least 5 years of experience in service desk...

**SERVICE DESK ANALYST** **Cape Town** **MINIMUM REQUIREMENT** 3 years minimum experience gained with in a Call Centre environment as a Service Desk Analyst Communication Skills Attention to detail. Interpersonal relationships Initiatives and self-motivation Coaching and mentoring **DUTIES**: Customer Service Call Alignment Ticket Status...

As a Voice Analyst your role involves being able to present findings in an organized manner, both written and verbally and be able to support the development of improvement strategies on a regional and global level. **Key Responsibilities** - Through the effective management of key tools and functions in the MX Team, the VOC Manager will facilitate clear...

**Are you full of creative ideas and eager to contribute on a large scale? You will gain visibility into the inner workings and aspects of the public relations field, provide concrete deliverables and learn from top to bottom. Does this excite you? if so, we would like you to join Western Cape Blood Service.** **Main Purpose**: - To work in the donor call...

Looking for an IT Service Analysts who can provide fast and useful technical assistance on computer systems.Duties:Serve as a first point of contact to internal customers seeking technical assistancePerform remote trouble shooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issues logged by the internal...

**Gauteng**, Centurion** **R 6000 - R 9000** CLC is currently looking for a Junior Data Analyst to join our Learnership Programme. During this 12 month programme you will be completing an NQF 2 Call Centre or an NQF 4 Business Administration Qualification while gaining experience as a Data Analyst in our Operations Department. **Minimum...

Are you full of creative ideas and eager to contribute on a large scale? You will gain visibility into the inner workings and aspects of the public relations field, provide concrete deliverables and learn from top to bottom. Does this excite you? if so, we would like you to join Western Cape Blood Service - Marketing and PR team. **Main Purpose**: - To...

Our United States (US) clients that specialise in Retail is looking for your unique voice that will able to assist their clients with their general queries If you are not currently working and customer service is your forte and you are coupled with the following: 18 months International Customer Services or Call Centre Experience Willing to work only NIGHT...

FunctieomschrijvingThe Service Level Analyst ensures that Dimension Data delivers on contractual agreements with clients as it relates to service performance metrics, reports and performance analytics. They typically deal with a small number of large clients or can be assigned to specific client accounts on behalf of a region. In some instances, they may be...

Our client is looking for a SERVICE DESK ANALYST. The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the companies Service Desk operations. **Responsibilities**: - Customer Service - Remain courteous, tactful, honest and professional in all communication with other parties - Ensure that feedback and...

The purpose of this Service Desk Analyst lead position is to Lead and supervise the Service Desk Team providing direction, and support to ensure effective service delivery. **Responsibilities**: - Oversee resolution of IT incidents for all Western’s systems and infrastructure - Ensure service requests are handled timeously and within agreed SLA’s. -...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: Senior Analyst, Implementation & Customer...

Customer Implementation Analyst Location: Johannesburg, South Africa Date Posted: Apr 24, 2023 **Description** Introducing FundAdminChain (FAC) FAC is developing a transformational funds platform that connects fund investors, fund managers and their service providers in a digital funds ecosystems. Our product are designed to: - Drive greater...

**Job Purpose** The purpose of this role is fulfilling the administrative, billing, reporting, quality-assurance tasks and incident management associated with Stowe’s Service Desk operations **Key Responsibilities** - Professionally respond to and assist with all customer queries - Ensure that feedback to customers is meaningful and accurate - Regularly...

We are excited to inform you that one of our clients in the logistics industry is looking for a Customer Solutions Analyst to engage with customers to resolve issues and concerns related to order management, order status, claims, returns and refusals queries. To serve as the primary point of contact internally sales and business units and physical logistics...

**About Company** We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services...

Why choose Logicalis? - It’s not just IT solutions, It’s IT global know-how Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. - Our customers span industries and geographical regions; and our focus...

Job Snapshot **Employee Type**: - Full-Time **Location**: Cape Town**Job Type**: - Customer Service **Experience**: - Not Specified **Date Posted**: - 2/26/2024 - Why choose Logicalis?- It’s not just IT solutions, It’s IT global know-how Logicalis is an international multi-skilled solution provider providing digital enablement services to help...

The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. Resolutions are provided effectively, in a timely manner and with proactive communication to ensure customer satisfaction. The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues....

Market research analysts collect and evaluate consumer and competitor data. Market research analysts investigate market circumstances in order to assess future sales of a product or service. They assist businesses in determining what items customers desire, who will buy them, and at what price.Market research analysts collect and evaluate consumer and...