cloud based technical support agent

About the Role Join our client as a Technical Support Agent in Rustenburg, playing a vital role in assisting customers with technical challenges related to their products and services. You will be part of an on-site team dedicated to providing prompt and effective solutions, ensuring customer satisfaction and technical proficiency. This is an excellent...

Are you technically sharp, detail-driven and passionate about getting installations right the first time? Join our Networks team as an Installer Technical Support Agent in Gqeberha, where you’ll support Field Technicians with installations, callouts and surveys while ensuring every job meets our quality and signal standards.The key purpose of this role is...

About the Role Our client is searching for a skilled and dedicated Remote Technical Support Agent to join their globally distributed team. This role involves providing expert technical assistance to customers, diagnosing and resolving complex software and hardware issues. You will play a vital role in ensuring client satisfaction and retention through...

About the RoleOur client is seeking a skilled and responsive Technical Support Agent to join their distributed team, serving clients remotely with ties to Kimberley . You will provide essential technical assistance to users, troubleshooting and resolving issues related to software, hardware, and network connectivity. This role is critical for maintaining...

About the Role Our client is searching for a skilled and dedicated Remote Technical Support Agent to join their globally distributed team. This role involves providing expert technical assistance to customers, diagnosing and resolving complex software and hardware issues. You will play a vital role in ensuring client satisfaction and retention through...

Minimum Requirements12 years' experience in Technical Support or an IT-related environment.12 years' experience in a BPO/contact centre environment.Strong troubleshooting and problem-solving abilities.Experience troubleshooting hardware and software.Proficiency in using CRM systems.Excellent verbal and written communication skills.Ability to work...

Hire Resolve is looking for a Web Junior Technical Support Agent to join their team in Cape Town, WC. The client is looking for a technically skilled (IT) candidate with all-round problem-solving abilities for the position of Technical Support Agent. The duties of the Support Agent include troubleshooting and problem-solving IT / ISP related issues our...

DescriptionThe Telecoms Technical Support Specialist is responsible for delivering high-quality technical support across a range of telecommunications products and services. The role involves diagnosing and resolving faults across voice, data, and connectivity solutions, ensuring customers and users receive a reliable, efficient, and professional support...

The Telecoms Technical Support Specialist is responsible for delivering high-quality technical support across a range of telecommunications products and services. The role involves diagnosing and resolving faults across voice, data, and connectivity solutions, ensuring customers and users receive a reliable, efficient, and professional support...

About the Role Our client is looking for a skilled and dedicated Virtual Technical Support Agent to join their expanding team, operating entirely remotely. This role is key to providing technical assistance and resolving issues for a diverse client base, ensuring seamless operation of their products and services. You will be empowered to troubleshoot,...

About the Role Our client seeks a motivated and detail-oriented Technical Support Agent to join their remote Customer Service team, supporting users in Centurion. This fully remote position involves providing expert assistance for product-related inquiries and technical challenges. You will be responsible for troubleshooting issues, guiding users through...

The Telecoms Technical Support Specialist is responsible for delivering high-quality technical support across a range of telecommunications products and services. The role involves diagnosing and resolving faults across voice, data, and connectivity solutions, ensuring customers and users receive a reliable, efficient, and professional support...

Our client is seeking a motivated and technically skilled Technical Analyst to join their in-house Service Desk team. Reporting to the Head of Service, you will provide high-quality second-line technical support and expertise to a diverse client base. This is an excellent opportunity for a customer-focused IT professional who enjoys solving complex...

DescriptionOur client is seeking a motivated and technically skilled Technical Analyst to join their in-house Service Desk team. Reporting to the Head of Service, you will provide high-quality second-line technical support and expertise to a diverse client base.This is an excellent opportunity for a customer-focused IT professional who enjoys solving complex...

Placements24 is seeking a skilled Technical Support Agent to join a fully remote team in South Africa. You will provide first-level technical assistance to users dealing with hardware, software, or network issues, ensuring productivity and satisfaction across regions. The role emphasizes prompt communication, clear guidance, and documenting troubleshooting...

IntroductionICT Solutions company based in the West Rand is looking for an experienced Front Line Senior Technical Support Agent to join their team.  Core Function - Front Line Support & Client Interaction • Act as the first point of contact for all client technical queries via helpdesk, phone, email, and WhatsApp support channels • Log, manage, and...

ENVIRONMENT: A Germany-headquartered company, driven by innovation and growth, is seeking German speaking Technical Support Agent who will be the primary point of contact for customers facing technical issues, with a strong focus on supporting our German-speaking client base. You will provide efficient troubleshooting, clear communication, and high-quality...

Boardroom Appointments in Cape Town is seeking a technically minded support/consulting professional to design, plan and deliver high quality services to customers. You will manage escalated technology queries, process cases, and ensure SLA adherence while expanding your knowledge of our products and cloud environments.The role requires 1-3 years in similar...

Boardroom Appointments in Cape Town is seeking a Technical Customer Support (Tier 1) agent to assist customers via live chat, tickets or phone. You will register, transfer and update domains and apply DNS concepts learned during training. The role requires matric, experience in technical support, and fluent English with strong phone etiquette. Knowledge of...

DescriptionOur client is seeking a motivated and technically skilled Technical Analyst to join their in-house Service Desk team. Reporting to the Head of Service, you will provide high-quality second-line technical support and expertise to a diverse client base.This is an excellent opportunity for a customer-focused IT professional who enjoys solving complex...