cloud based technical support agent jobs in Cape Town

MSA Sourcing Solutions is seeking an IT Support Agent to support one of our UK-based clients. The successful candidate will provide remote technical support to UK clients, assisting with day-to-day IT queries, troubleshooting, Microsoft 365 and Google Workspace administration, and basic 3CX support. Key Responsibilities Answer incoming client support calls...

What Were Looking For - 12 years technical support experience within a contact centre environment or similar role. - Excellent verbal communication, listening, and problem-solving skills. - Strong telephone etiquette and confidence handling high-pressure situations. - Basic knowledge of accounting practices and compliance is advantageous. - Excellent...

Overview A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented...

About the Role Our client is looking for a proactive and technically adept Technical Support Agent to join their team in Cape Town . You will be instrumental in providing first-line technical assistance to clients, diagnosing and resolving hardware and software issues efficiently. This role demands a keen eye for detail and a passion for helping users...

About the RoleOur client is looking for an experienced Remote Technical Support Agent to provide high-level technical assistance and troubleshooting to their clientele. Operating entirely remotely, this role is vital for maintaining customer satisfaction and ensuring the smooth operation of their products. You will engage with customers experiencing...

About the job Advanced Technical Support AgentDuties and ResponsibilitiesPerform monitoring of systems and fix potential issues or elevate where required.Be able to perform 2nd/3rd line hosting queries and troubleshooting.Can troubleshoot server hardware and OS software related issues.Know how to troubleshoot basic RAID (1,5,10)Can Perform Backup + restore...

MSA Sourcing Solutions is seeking an IT Support Agent to support one of our UK-based clients. The successful candidate will provide remote technical support to UK clients, assisting with day-to-day IT queries, troubleshooting, Microsoft 365 and Google Workspace administration, and basic 3CX support.Key ResponsibilitiesAnswer incoming client support calls via...

Job Summary:Progressive Technology is seeking a motivated and customer-focused Technical Support Agent to join our remote call center team. The ideal candidate will be responsible for providing exceptional technical assistance, troubleshooting, and support to our clients, ensuring that their issues are resolved efficiently and effectively. This role requires...

Boardroom Appointments in Cape Town is seeking a technically minded support/consulting professional to design, plan and deliver high quality services to customers. You will manage escalated technology queries, process cases, and ensure SLA adherence while expanding your knowledge of our products and cloud environments.The role requires 1-3 years in similar...

Job Summary:Progressive Technology is seeking a motivated and customer-focused Technical Support Agent to join our remote call center team. The ideal candidate will be responsible for providing exceptional technical assistance, troubleshooting, and support to our clients, ensuring that their issues are resolved efficiently and effectively. This role requires...

Boardroom Appointments in Cape Town is seeking a Technical Customer Support (Tier 1) agent to assist customers via live chat, tickets or phone. You will register, transfer and update domains and apply DNS concepts learned during training.The role requires matric, experience in technical support, and fluent English with strong phone etiquette. Knowledge of...

Anonymous in Cape Town is seeking a proactive Technical Support Agent to join our team. You will provide first-line technical assistance to clients and help diagnose and resolve hardware and software issues efficiently. The ideal candidate is technically adept, service-minded, and able to communicate clearly with users and colleagues to ensure quick issue...

Growth Resourcing is seeking a motivated Technical Analyst to join our in-house Service Desk team in Cape Town. Reporting to the Head of Service, you will provide high-quality second-line technical support for a diverse client base.This role suits a customer-focused IT professional who enjoys solving complex problems and collaborating in a busy service...

ENVIRONMENT: A Germany-headquartered company, driven by innovation and growth, is seeking German speaking Technical Support Agent who will be the primary point of contact for customers facing technical issues, with a strong focus on supporting our German-speaking client base. You will provide efficient troubleshooting, clear communication, and high-quality...

Our client is seeking a motivated and technically skilled Technical Analyst to join their in-house Service Desk team. Reporting to the Head of Service, you will provide high-quality second-line technical support and expertise to a diverse client base. This is an excellent opportunity for a customer-focused IT professional who enjoys solving complex technical...

About the RoleOur client is seeking a customer-focused Telecoms Technical Support Agent to join their fully remote support team. This role is pivotal in assisting customers with inquiries and resolving technical issues related to a wide range of telecommunications products and services. You will be the first point of contact for many users, providing clear,...

About us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in South Africa. This is a customer-facing technical support role focused on maintaining the reliability and usability of a cloud-commerce platform serving large service providers, distributors,...

Hire Resolve is looking for a Web Junior Technical Support Agent to join their team in Cape Town, WC. The client is looking for a technically skilled (IT) candidate with all-round problem-solving abilities for the position of Technical Support Agent. The duties of the Support Agent include troubleshooting and problem-solving IT / ISP related issues our...

Company Overview Lesaka is a leading South African financial technology company. We deliver financial services to consumers (B2C) and merchants (B2B) in Southern Africa through our proprietary banking and payment technologies. We offer banking, lending and insurance products to consumers and cash management solutions, bill payment technologies, value‑added...