cloud based technical support agent

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented...

About the Role Our client is seeking a knowledgeable and helpful Technical Support Agent to join their dedicated team in Upington, Northern Cape . This role is critical for providing users with timely and effective assistance for technical issues related to our client's products and services. You will be responsible for diagnosing problems, guiding users...

DescriptionAbout KeenKeen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Canada. Our teams support complex software platforms used by businesses around the world.This is not a traditional call centre role. Our teams handle complex work that requires judgment, product knowledge, and real problem solving. The...

We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements: - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. -...

About the Role Our client is seeking a skilled and enthusiastic Technical Support Agent to join their dynamic, fully remote team. You will be responsible for providing first-level technical assistance to users encountering issues with hardware, software, or network configurations. The ideal candidate possesses strong troubleshooting skills and a commitment...

About the Role Our client is recruiting a skilled Technical Support Agent to bolster their team in Tembisa . This hybrid role offers the flexibility to work both remotely and from the office, providing essential technical assistance to a diverse user base. You will be instrumental in diagnosing and resolving software and hardware issues, ensuring minimal...

About the RoleOur client is seeking a skilled and responsive Technical Support Agent to join their distributed team, serving clients remotely with ties to Kimberley . You will provide essential technical assistance to users, troubleshooting and resolving issues related to software, hardware, and network connectivity. This role is critical for maintaining...

About the RoleOur client is seeking a knowledgeable and helpful Technical Support Agent to join their dedicated team in Upington, Northern Cape . This role is critical for providing users with timely and effective assistance for technical issues related to our client's products and services. You will be responsible for diagnosing problems, guiding users...

About the Role Our client is seeking a skilled and responsive Technical Support Agent to join their distributed team, serving clients remotely with ties to Kimberley . You will provide essential technical assistance to users, troubleshooting and resolving issues related to software, hardware, and network connectivity. This role is critical for maintaining...

About the Role Our client requires a dedicated Technical Support Agent to provide essential assistance to their user base in Paarl, Western Cape . This role involves diagnosing and resolving a variety of technical issues, ensuring users can operate smoothly and efficiently. You will be a key player in maintaining system integrity and user satisfaction...

About the Role Our client is looking for a skilled and customer-focused Technical Support Agent to join their fully remote team. You will be responsible for diagnosing and resolving a wide range of technical issues for our diverse clientele. This role is crucial in ensuring our customers can effectively utilize our products and services without interruption....

About the job Advanced Technical Support Agent Duties and Responsibilities Perform monitoring of systems and fix potential issues or elevate where required. Be able to perform 2nd/3rd line hosting queries and troubleshooting. Can troubleshoot server hardware and OS software related issues. Know how to troubleshoot basic RAID (1,5,10) Can Perform Backup +...

Are you technically sharp, detail-driven and passionate about getting installations right the first time? Join our Networks team as an Installer Technical Support Agent in Gqeberha , where you’ll support Field Technicians with installations, callouts and surveys while ensuring every job meets our quality and signal standards. The key purpose of this role...

About the Role Our client is looking for a skilled and reliable Remote Technical Support Agent to provide essential IT assistance to their users nationwide, operating entirely remotely. You will diagnose and resolve a wide range of technical issues, ensuring minimal disruption to users' work. This role is perfect for an experienced IT professional who excels...

1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job Purpose Be the...

Are you technically sharp, detail-driven and passionate about getting installations right the first time? Join our Networks team as an Installer Technical Support Agent in Gqeberha, where you’ll support Field Technicians with installations, callouts and surveys while ensuring every job meets our quality and signal standards. The key purpose of this role is...

About the RoleOur client, a growing South African company in the solar and renewable energy sector, is looking for two Technical Customer Support Agents to join its Customer Experience team on a fixed-term contract. This is a hands-on role combining customer service, technical problem-solving and administration. You’ll assist customers with queries and...

About the RoleOur client is actively recruiting skilled Remote Technical Support Agents to enhance their support capabilities nationwide. This role is crucial for providing effective technical assistance to users, ensuring seamless operation of our client's products and services from a remote location. You will be the frontline of technical problem-solving,...

Are you technically sharp, detail-driven and passionate about getting installations right the first time? Join our Networks team as an Installer Technical Support Agent in Gqeberha , where you’ll support Field Technicians with installations, callouts and surveys while ensuring every job meets our quality and signal standards. The key purpose of this role...

About us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job Purpose...