MFC Senior Learning Facilitator

Found in: Talent ZA C2 - 2 weeks ago

Cape Town, South Africa Old Mutual Full time

Description

In this role, you will form part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service’s needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle-income segments.

The Senior Learning Facilitator is individually accountable for the successful delivery of learning against agreed outcomes. The incumbent has the ability to perform all aspects of the learning cycle (needs analysis, research, design, implementation and evaluation) equipping delegates with the skills and knowledge to ultimately improve performance aligned to business objectives.

Learning Delivery

Delivers learning utilising technology and electronic curriculum in a virtual environment 

Presents formal, informal, standardized and customized learning interventions.

Conducts knowledge/skills assessment for each learning intervention

Facilitates transfer of learning by providing assistance and/or support to ensure that workplace assessments and competence is achieved against agreed outcomes

Tracks completion of pre and post-learning activities, and reports completion to stakeholders as required

Learning Effectiveness

Analyses trends related to the effectiveness and quality of the learning intervention.

Reports on the strengths and shortcomings of the learning events.

Stays abreast of learning trends to improve the efficacy of delivery

Ensures that knowledge of business products, processes, and practices remains current to ensure quality delivery against agreed standards

Actively demonstrate the importance of collaboration by working closely with stakeholders to deliver learning solutions that address business and L&D needs.

Contributes to the learning governance, disciplines,are and controls for learning delivery.

Contribution to Learning Cycle deliveries

May be required to conducts training needs analysis for specified areas.

May be required to adapt existing learning material in support of workplace competence/needs analysis.

Pilots learning material prior to formal implementation.

The  essential skills  required for the role is communication (written and verbal), research, collaboration, learning design, interpersonal, multimedia design, creativity, project management, and collaboration.

The  desirable skills  are problem-solving, tech-savviness, analytical and graphic design.

Requirements

Relevant tertiary qualification (Min. NQF 5)

2+ years of relevant experience in learning delivery 

Experience delivering learning virtually

Certificate in Facilitation skills

Certificate in ODETDP/Teachers Qualification

Experience with facilitation tecnology (Menti/Whiteboard/Kahoot/Ms Teams)

Skills

Analytical Thinking, Communication, Learning Delivery, Proactive Approach, Results-Oriented

Education

Diploma (Dip) (Required)

Closing Date

25 April 2024

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