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Internal Sales
3 weeks ago
PURPOSE OF THE ROLE
:Responsible for the presentation of the ACDC product range. Responsible for sales and client maintenance with all cross-border clients. Providing technical support to clients with the ACDC offering.
RESPONSIBILITIES:
Quoting on inbound call Centre, following the sales process to invoice stage. Understanding of the marketplace relative to product offering and client base demographics Must come from an Electrical Background Liaising with transporters/couriers Training clients on products as and when required Providing clients with the best solutions using ACDC products Possessing excellent product knowledge to inform and increase sales Processing telephonic, e-mail and external representative sales orders Building new business relationships using existing industry contacts Ability to deal with and respond to high volumes of emails Follow up on back orders Quote reports and follow up Queries and general administration Negotiating and closing sales, (including requesting discount to convert sales) Requesting feedback and follow up on ETAs via Procurement department Daily reports Up and cross selling including promotion of specials (to supply evidence and regularity) Relationship and co-operation with external sales team and other departments Resolving complaints RequirementsREQUIREMENTS:
Experience and or knowledge in an Electrical manufacturing/sales environment An Electrical or similar technical qualification will be advantageous. 1 to 3 years in related sales role Technical product knowledge of our products Knowledge of cross border policies and procedures an advantage Ability to establish new markets/ establish new business relationships and train clients on products Good understanding of the export markets and demographics. Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No-
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