Assistant Store Manager

3 weeks ago

Dolphin Coast, South Africa Yuppiechef Online (Pty) Ltd Full time

**Who we are**

Yuppiechef is South Africa's premier kitchen and homeware store, based in Cape Town with retail stores in Cape Town, Johannesburg, Pretoria and Durban. From the humble vision of 2 friends who dreamed of building a strong South African brand, we have grown to a team of over 300 passionate people who are committed to helping our customers find more moments of joy in their homes.

Our products make daily life more comfortable, more innovative and more beautiful. And we do it through our omnichannel shopping experience, providing our world-class service to our customers both in our stores and online.

We are looking for an **Assistant Store Manager** to ensure that our team is in top shape and our store looks amazing. Exciting times

**Who you are**

You enjoy working with people with an ability to manage and bring out the best in other teammates. You have a strong desire to learn and better your knowledge as well as share that knowledge with others. You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain. You have a strong sense of responsibility for proactively driving sales, motivating and working alongside the team and ensuring that the store fully represents our retail brand in every way possible. You care about how people feel when they connect with a brand and want to make every interaction world-class. You feel comfortable looking at sales data and suggesting business changes which positively impact this data.

**What your role would be**
- Supporting the store management in executing key store strategies
- Ensuring that the store is a unique and inviting experience for our customers. Each visit should best reflect our brand and what we stand for
- Oversee and coach sales assistant to deliver exceptional customer experience
- Sharing your passion for cooking and entertaining and love to help others learn more about the products and services that we offer
- Ensuring that the internal operational processes of the store follow the set procedures of the business. You will be responsible for resolving store operational concerns.

**Who you’ll be working with**

You will be working alongside our existing retail team and store management. You will assist in ensuring our operations processes are followed to keep everything in check.

Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.

**What experience and skills you need for the role**

**Experience**:

- Minimum 2 years experience in a premium brand in a retail environment
- Have previously taken on a level of store management (even if temporarily )
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in a customer-centric brand
- Strong business orientation

**Environment, Gear, Pay and Benefits**
- Gear you’ll use:_

A Macbook
- Environment:_
- We aim to build retail experiences that are inviting, enjoyable and easy for the customer. We want our stores to reflect that
- Good coffee is a must and we make sure every store is well equipped for a relaxing coffee area
- Monthly company breakfasts where we celebrate the month gone by and chat about the future
- Parking at our retail stores is subsidised
- Pay and Benefits:_
- We pay competitive, market-related salaries based on skills and experience, and profit share based on the company's performance
- Your salary is based on a “Total Cost To Company” model and includes:

- Medical Aid (Discovery) contributions
- Group Life Cover
- Retirement Annuity
- 17 Days Paid Annual Leave increasing to 20 days with length of service.

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