Senior Account Manager

1 month ago

Durban North, South Africa PXP Full time
Job Description

As Senior Account Manager, you’ll be a driving force within the Client Service team, managing the delivery of memorable and effective transcreated campaigns for our client.  All the while building and maintain strong relationships with both our clients and internal agency stakeholders. You will consistently drive excellence and have an exceelent eye for detail.

 

The Senior Account Manager will be responsible for: 

  • Management of digital campaigns and internal and external stakeholder communication on a day-to-day basis.
  • Management of client expectations and service delivery by being a focal point for day-to-day interaction.
  • Project management of digital and performance marketing campaigns
  • Ensure the timely delivery of required assets.
  • Oversee the financial components of projects, ensuring that we are delivering within scope and flagging any areas of scope creep.

 

Specific Responsibilities: 

Leadership & Team Work

  • Strong team player
  • Support team development and mentorship of junior account staff where required
  • Actively look to maintain and build positive working relationships 
  • Manage up – ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communication 

 

Client services 

  • Drive client meetings when necessary, managing meeting protocols, agenda, etc. 
  • Ensure status is consistently up-to-date and correct 
  • Ensure that all meetings have thorough agendas, driving a productive outcome 
  • Ensure that contact reports are delivered timeously with key deliverables and then drive out those deliverables to the agreed timings 
  • Plan and participate in client review/approval meetings with team 
  • Develop a consulting / advisory capability with client and internal teams wherever possible 
  • Be consistently responsive and accessible to your client at all times 
  • Have tough and honest conversations with your client to enable service delivery excellence and to create trust with your client
  • Have the ability to manage all kinds of personalities and always strive to get the best out of each individual 
  • Have an excellent knowledge understanding of the client, the agency, the strategy and the process in order to deliver efficiently and to the highest quality 

 

Account Management, Project Management and Planning 

  • Work together with your full team across Creative (studio), Production, Development, etc. to deliver high quality work 
  • Manage tight deadlines while adhering to processes 
  • Seamlessly manage multiple stakeholders under the guidance of your business lead 
  • Take full ownership of every job that comes through you – ensure that every job is measured against client requirements and on-brand 
  • Write briefs with full clarity on all requirements
  • Consider the impact of any given change briefed by client on other elements in a campaign or other jobs in the system – this might be a timing impact or it might require more work on other elements / jobs 
  • Communicate with excellence, maturity and intent when writing or speaking 
  • Have excellent self-management, with thorough to-do lists and personal organization which supports your ability to be efficient and effective in your job 
  • Have an opinion and be solution-orientated 

 

Finance

  • Work with senior to finalise programme and budgets for client 
  • Assume accountability for financial aspects of cost management on client programmes 
  • Aware of financial status of accounts at all times 
  • Accurately review billing arrangements for clients 
  • Identify early account problems and act / advise solutions, in conjunction with seniors 
  • Support seniors to ensure smooth integration of new business and smooth running of existing accounts 
  • Understand what jobs are in scope and out-of-scope to ensure that costs are raised accurately and upfront as required 
  • Ensure that your billings are completed by billing cut off each month 
  • Ensure that client CEs are approved before any supplier POs are raised 

 

Excellence in Digital Delivery

 

  • Maintain the integrity of the creative strategy and work throughout the campaign 
  • Ensure that the right people have approved all work before it is sent to client 
  • Understand digital best practice, platforms and specs
  • Ensure that the right people have been included in client meetings to support the outcome of the meeting and that everyone is prepared and aligned 
  • Keep abreast of what is happening in the market (broad communication trends and client competitor work) in order to add additional value to your client’s business 
  • Be prepared to work long hours as and when is necessary in order to deliver according to the deadline and to support the broader team 

 

Culture

 

  • Support company culture; actively seek new, smarter ways of doing things 
  • Be seen as an ambassador for the company 
  • Join in the agency culture to build strong relationships across the business 

 

 

 


Array

  • Senior Account Manager

    6 months ago

    Durban North, South Africa Schlemmer and Associates Full time

    A well-established Digital Advertising Agency based in Durban is looking for a Senior Account Manager with at least 2 - 3 years of experience in an account management role in an **agency envrionment.** A degree or a diploma in marketing, media, and communications. In-depth knowledge of marketing intelligence, budgeting, and financial processes. **Job...

  • Senior Account Manager

    1 month ago

    Durban North, KwaZulu-Natal, South Africa PXP Full time

    Senior Account ManagerPXP is seeking a highly skilled Senior Account Manager to join our Client Service team. As a key member of our team, you will be responsible for managing the delivery of memorable and effective transcreated campaigns for our client. Your primary focus will be on building and maintaining strong relationships with both our clients and...

  • Senior PR Account Manager

    6 months ago

    Johannesburg North, South Africa Watershed Consulting Full time

    **Job Description**: **Senior Account Manager - PR** Our client in the communications space is looking to employ a Senior Account Manager. The incumbent will be responsible for maintaining positive client relationships and providing advisory at a senior level - ensuring confidentiality and the highest levels of professionalism. They will be required to...

  • Senior Corporate Fleet Account Manager

    3 weeks ago

    Durban North, KwaZulu-Natal, South Africa First Degree Recruitment Full time

    We are seeking a highly skilled and experienced Senior Corporate Fleet Account Manager to join our client, a reputable vehicle dealership in KwaZulu-Natal (KZN), Durban.The successful candidate will be responsible for building strong relationships with corporate clients, identifying their fleet requirements, and offering tailored purchasing solutions. This...

  • Senior Account Growth Specialist

    2 weeks ago

    Durban North, KwaZulu-Natal, South Africa Isilumko Staffing (JHB) Full time

    Unlock Your Potential in a Dynamic Food Delivery PlatformWe are seeking an exceptional Senior Account Growth Specialist to join our fast-growing team at Isilumko Staffing (JHB). As a key member of our account management team, you will be responsible for driving business growth and enhancing merchant relationships across the region.About the RoleDrive...

  • Senior Account Manager

    6 months ago

    Durban, South Africa Gorilla Full time

    An exciting opportunity has arisen in the Jungle for a Senior Account Manager to share their awesome. This is a role that will allow you to take ownership for your own brands, grow not only your digital skills, but also get involved in TTL projects. As a member of a multi-disciplined team, the Senior Account Manager will be responsible for the...

  • Senior Account Manager

    4 weeks ago

    Durban, South Africa Gorilla Full time

    An exciting opportunity has arisen in the Durban Jungle for a senior account manager to share their awesome. This is a role that will allow you to take ownership for your own brands, and grow not only your digital skills but also get involved in TTL projects. As a member of a multi-disciplined team, the senior account manager will be responsible for the...

  • Senior Account Manager

    4 months ago

    Durban, South Africa Gorilla Full time

    An exciting opportunity has arisen in the Durban Jungle for a Senior Account Manager to share their awesome. This is a role that will allow you to take ownership for your own brands, grow not only your digital skills, but also get involved in TTL projects. As a member of a multi-disciplined team, the Senior Account Manager will be responsible for the...

  • Senior Account Manager

    6 months ago

    Johannesburg North, South Africa Watershed Consulting Full time

    **Job Description**: Our client in the communications space is looking to employ a Senior Account Manager on a contract role with a possibility of going permanent. This position will provide advisory at a senior level while maintaining exceptional client relationships. **Responsibilities** The role will be responsible to drive the planning and...

  • Farm Accounting Specialist

    1 month ago

    Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Key ResponsibilitiesFinancial Systems Implementation: Establish and maintain robust financial systems for accurate and efficient financial reporting.Financial Reporting: Prepare timely and accurate financial statements, budgets, forecasts, and variance analysis.Accounting Operations: Manage day-to-day accounting activities, including stock control systems,...

  • Senior Management Accountant

    2 months ago

    Durban, KwaZulu-Natal, South Africa Employ Africa Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Management Accountant to join our team at Employ Africa Group. As a key member of our Finance Team, you will be responsible for providing financial leadership and expertise to our clients.The ideal candidate will have a strong background in accounting and finance, with experience in...

  • Senior Logistics Account Manager

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    OverviewWe are a leading recruitment agency, Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC, seeking an experienced Senior Logistics Account Manager to join our team.

  • Senior Financial Accountant

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Stratogo Full time

    Job Title: Senior Financial AccountantWe are seeking a highly skilled and experienced Senior Financial Accountant to join our team at Stratogo. The successful candidate will be responsible for managing the financial functions within the branch, including population, analysis, reporting, and administration.

  • Accounting Clerk

    8 months ago

    Durban North, South Africa Excel Group Full time

    We’re seeking a young and ambitious **trainee accountant** at a medium and established accounting firm based in **Durban North.** This role is a great opportunity for an aspiring **Professional Accountant (SA)** to gain experience with strong guidance and mentorship from a senior management team. **Duties and Responsibilities**: - Managing a portfolio...

  • Accounting Practice Manager

    6 months ago

    Durban North, South Africa HVM Full time

    **Job title** - Practice Manager - Accounting **Experience and qualifications** - At least 3-5 years managerial experience in an accounting or audit firm - Either CA(SA); BComm Honours with articles; or CIMA graduate **Purpose of the job** - Ensure the accounting practice runs efficiently, effectively and profitably while providing superior client service...

  • Senior Account Manager

    1 month ago

    Durban, South Africa PXP Full time

    As Senior Account Manager, you’ll be a driving force within the Client Service team, managing the delivery of memorable and effective transcreated campaigns for our client. All the while building and maintain strong relationships with both our clients and internal agency stakeholders. You will consistently drive excellence and have an exceelent eye for...

  • Senior Account Manager

    1 week ago

    Durban, South Africa OLIVER Agency Full time

    Established in 2004, **OLIVER** is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • Senior Financial Controller

    2 weeks ago

    Durban North, KwaZulu-Natal, South Africa Network Recruitment Full time

    Network Recruitment is seeking a Senior Financial Controller to join their team in Durban North.Key ResponsibilitiesFinancial Analysis and Reporting: Provide financial insights to operations management to optimize costs and improve profitability through data analysis and reporting.Record Keeping: Maintain accurate and up-to-date financial records in...

  • Senior Accountant

    3 weeks ago

    Durban, South Africa Tumaini Consulting Full time

    We are currently seeking a Senior Accountant to join our reputable clients team in Durban Required Experience: · SAIPA/SAICA articles · BCom Accounting or similar · Xero, Simplepay, Caseware, Excel, Word, Efiling, Easyfile, Sage online , Sage desktop (Pastel) · Prepare Monthly Management accounts · Prepare Annual Financial Statements · Prepare Fixed...

  • Senior Account Director

    4 months ago

    Durban, South Africa OLIVER Agency Full time

    Established in 2004, **OLIVER** is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...