Quality Assurance Team Lead

2 weeks ago


Cape Town, Western Cape, South Africa HR Genie Full time

Our client, HR Genie, is seeking a Quality Assurance Team Lead to oversee quality assurance processes within their organization. The successful candidate will ensure that all products meet established quality standards, including reliability, usability, and performance.

Main Responsibilities:
  • Food Safety Management: Maintain and update the organization's food safety management system.
  • Handle customer complaints from receipt to resolution.
  • Ensure product release requirements are met and verified.
  • Prepare and lead external audits, including FSSC 22000 and customer audits.
  • Manage non-conformances through corrective and preventative actions.
  • Schedule and chair food safety meetings and management review meetings.
  • Conduct internal audits according to the audit schedule.
  • Oversee the inspection and collection of certificates of conformance for received goods.
  • Ensure employee training aligns with the Training Matrix.
  • Implement and maintain the Food Defence Plan, Food Fraud Mitigation Plan, and Vulnerability Assessment.
Key Skills:
  • Strong knowledge of food safety management systems, such as FSSC 22000.
  • Excellent problem-solving skills and the ability to handle customer complaints effectively.
  • Proficiency in conducting audits and preparing for external audits.
  • Ability to manage and train staff on quality control and food safety standards.


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