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Collections Call Centre Administrator

3 months ago

Pretoria, South Africa Pillango Placements Full time
Join a prestigious legal practice in Pretoria East (Silver Lakes) area in their debt collection department as an Administrator. The firm offers a supportive environment for career advancement and professional development.

Minimum Requirements
Grade 12.
5 years minimum experience.

Experience Required
Administration duties including, but not limited to:
Data capturing duties in the form of updating and making notes on various systems.
Assist with request & reporting on an administrative level to management.
Administrative duties and clerical duties in debt collection department.
Operating of Debt Collection programs and extracting of data.
Following up and maintaining files pertaining to trace matters:
drawing and distributing of trace agent lists; loading and managing trace data on all systems via imports and analysis; clerical duties in the trace department; operating of debt collection program; stats relating to all trace functions; outsourcing of trace matters and overall management of the trace department.
Ability to handle pressure & strong in admin
Ability to handle difficult clients/debtors.
Speak or understand Afrikaans.

Skills Required
Strong analytic & communication skills.
Administrative skills -STRONG.
Proficiency in MS Word, Outlook.
EXCELLENT in Excel and management of data
Hard working.

Additional Information
Willing to work overtime on Saturdays and/or during the week.
Good command of English & Afrikaans.
Seeking fast learning, hardworking and self-motivated candidates.

NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email. 

The final remuneration package offered by the employer will be determined based on market standards, considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate.