Front of house | Receptionist

7 months ago

Cape Town, South Africa Sagen Advisory Full time

Company Description:

We, Sagen Advisory, a specialized recruitment company is seeking a YOUNG, enthusiastic, bubbly personality type of person who loves people and loves cheering up people's energy. We are looking for someone who is naturally able to leave good lasting impressions on any new clients walking through the door. Also, someone who is eager to learn and grow within the industry and the company. 

The position is for a Front-of-house / Receptionist Position for a Renowned Property Management company in Westlake Area, in Cape Town. The person must also have minimum of 2 years of work experience. Must be administratively strong, great at planning, organizing, scheduling, telephone and clientele communication, and must be able to be professional and well-presented to meet, greet and guide clients and staff.

Job Summary:

Our client is seeking a reliable and proactive Front of house/Receptionist to provide administrative and secretarial support to our client's property management company, based in the Westlake area of Capte Town.

The ideal candidate is detail-oriented, can handle multiple tasks in a fast-paced environment, and is able to prioritize workload effectively. This is a fantastic opportunity for someone who can provide full front-of-house, administrative and secretarial support and ensure the smooth management of day-to-day affairs and the most effective use of time. The candidate must be able to handle sensitive and complex issues in a professional and objective manner and be able to take initiative as appropriate, especially in the Director’s absence.

The ideal candidate is mature and must have a friendly, uplifting personality. An added benefit would be to have a background in working in law or the legal sector, and if you have experience with working with legal documents and contracts and have a property background. Although extensive experience is not a requirement, it will be an added benefit to the company, however, the company is looking to up-skill the perfect candidate.

 

Main Responsibilities:

  • Manage and maintain the electronic diaries, assessing the priority of appointments and reallocation as necessary.
  • Handle sensitive and complex issues in a professional and objective manner.
  • Organize meetings, including preparing agendas, pre-meeting briefings, and meeting papers.
  • Screen calls, inquiries, and requests, and deal with them appropriately.
  • Assist Director in researching and following up with action on matters which fall within the Director’s responsibility – chasing responses, and triggering follow-up action.
  • Assist/support Director, Development Manager & Communications Manager.
  • Process correspondence, ensuring that incoming correspondence is dealt with appropriately.
  • Maintain office systems, including data management and filing.
  • Maintain records of contacts.
  • Assist with research and follow-up on matters.
  • Supervise incoming and outgoing clients and calls.
  • Meet and greet visitors at all levels.
  • Any other duties as may reasonably be required.

Person Specification:

  • Must live within 25km of Westlake Area in Cape Town.
  • 3 years' work experience in front of house/reception/administration fields.
  • Strong experience in electronic diary management.
  • Excellent communication skills with the ability to interact professionally with a wide range of contacts both internal and external to the company.
  • Strong organizational skills with excellent attention to detail and the ability to maintain a high level of accuracy.
  • A flexible and proactive approach to work with the ability to prioritize and re-prioritize workload as required.
  • Ability to work on own initiative.
  • Ability to deal with sensitive information with discretion and to maintain.
  • Experience with legal documents and contracts is highly desirable.
  • Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel, and PowerPoint.

.

Remuneration: R10 000 - R13 000 pm

 

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