Customer Service Team Leader

What being part of the Sigma Family means for you: **Team Leader** As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring full compliance with regulatory standards, with a particular focus on treating customers fairly. You will report directly to the Service Delivery...

Our client has an opportunity available for a Customer Service Team Leader.Requirements: Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Our client has an opportunity available for a Cards Customer Service Team Leader.Requirements:12+ months of recent tenure at the company in a Customer Service role.Understanding of the customer service environment.Understanding of systems including Vision Plus, Avaya, Alchemy and CSM- essential.MatricLeadership experience or exposure would be...

Customer Service Team Leader - Takealot Delivery Team takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Team Leader to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total...

One of  Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable...

Job DescriptionThe Customer Service Team Member is responsible for delivering exceptional service standards and maintaining customer satisfaction. The role involves managing incoming calls and responding to customer emails, providing product and service information, and identifying issues to escalate to the Team Leader.The ideal candidate will have strong...

**Department** - Supply Chain **Type of Employment** - Permanent **Job Purpose** - The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, data analysis and overall improving customer...

We have an exciting opportunity, at **Sunsail and The Moorings!**We are currently looking for a **Customer Support Team Leader** to come and join our pre-departure operations team based in **Cape Town**. Sunsail and The Moorings are 2 incredible brands offering customer’s unique holiday experiences out on the water. From independent sailing holidays to...

About EXL ServiceWe are a leading business process management and technology services company, with expertise in transportation & logistics, finance, healthcare, and utilities.Job Overview:This role is responsible for providing customer support through various communication channels, ensuring timely resolution of customer queries and complaints. The...

We have an exciting opportunity at Sunsail and The Moorings! We are currently looking for a Customer Support Team Leader to join our pre-departure operations team based in Cape Town. Sunsail and The Moorings are two incredible brands offering customers unique holiday experiences out on the water. From independent sailing holidays to fully catered crewed and...

About us Step into the wild world of One Day Only – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...

**About us** Step into the wild world of OneDayOnly - South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...

**Customer Care Team Leader** CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. **Responsibilities** - To guide and support team members - Driving...

CallForce, an award-winning BPO service provider, offers a challenging role for a seasoned Customer Service Team Leader. Located in South Africa, we provide innovative contact centre solutions to the global market.Key Responsibilities:To guide and support team members, leveraging their skills and strengths to achieve operational excellence.To drive...

At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our...

About EXL ServiceAt EXL Service, we understand the importance of delivering exceptional customer experiences. Our team plays a vital role in ensuring that our customers receive the support they need to navigate their financial journeys.Job OverviewWe are seeking an experienced Collection Agent to join our team. As a key member of our collection team, you...

We are seeking a skilled Retail Sales Associate to join our team at Service Solutions' Hermanus branch.Estimated Salary: R 15,000 - R 20,000 per month (dependent on experience)Company OverviewWe are a leading international brand and market leader in the retail industry, committed to providing exceptional customer service and experiences.Job DescriptionAs a...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

About us Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million...

**Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...