Customer Services Team Leader

Job OverviewAt WNS Global Services, we are seeking a highly skilled and experienced Customer Service Team Lead to join our team. This role is responsible for leading, inspiring, and engaging a team of Customer Service Advisors in delivering industry-leading customer service through business KPIs to increase the profitability of the business. The ideal...

Job Title: Customer Service Team Manager – Financial Services LeaderAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Manager to join our WNS Global Services team. As a key member of our financial services contact centre, you will be responsible for managing a high-performing team that delivers exceptional customer...

Customer Care Team LeaderCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities.Responsibilities • To guide and support team members • Driving operational and...

Our client has an opportunity available for a Customer Service Team Leader.Requirements: Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

Company OverviewWe are WNS Global Services, a leading business process management company. Our mission is to deliver exceptional customer experiences through our team of experienced professionals.Estimated Salary: $60,000 per annum (dependent on location and experience)Job DescriptionAs a Team Leader - Customer Experience Specialist, you will be responsible...

Telebest is seeking a skilled Cards Customer Service Team Leader to join our team.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and loyalty.Lead a team of customer service representatives to achieve performance targets.Collaborate with cross-functional teams to resolve customer complaints and issues.Provide coaching...

**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Job Overview**We are seeking a highly skilled and experienced Team Leader to join our Credit Services Department at TFG Financial Services.As a Team Leader, you will be responsible for leading a team of staff members and ensuring that the operating procedures for the department are understood and adhered to.**Key Responsibilities**Assist staff members...

Our client has an opportunity available for a Cards Customer Service Team Leader.Requirements:12+ months of recent tenure at the company in a Customer Service role.Understanding of the customer service environment.Understanding of systems including Vision Plus, Avaya, Alchemy and CSM- essential.MatricLeadership experience or exposure would be...

Position Description:Team Leader - Credit Services A challenging opportunity exists within the Customer Services Department for a dynamic and assertive individual with a willingness to learn. Your responsibilities would include:Assisting staff members where necessaryTo ensure that the operating procedures for the department are understood and adhered toTo...

Customer Service Team Leader - Takealot Delivery Team takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Team Leader to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total...

Job Title: Customer Service Team LeaderJob Summary:We are seeking an experienced Customer Service Team Leader to join our team at Telebest. As a key member of our customer service operations, you will be responsible for leading a team of customer service representatives and ensuring the delivery of exceptional customer experiences.Key Responsibilities:Lead...

One of  Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable...

Job Title: Customer Service Team Manager – Financial ServicesJob Summary:We are seeking an experienced Customer Service Team Manager to lead our Customer Service team in the Financial Services industry. The successful candidate will be responsible for managing the team, ensuring the development and delivery of high-quality and efficient customer service...

As a critical member of our Cards Customer Service team, the Customer Service Team Leader - Vision Plus will oversee the delivery of exceptional customer experiences across our entire customer base.Key Responsibilities:Agree set goals with team members covering performance, quality and development areas.Drive the achievement of targets.Manage and maintain...

**Call Center Team Leader** A1 Financial Services is an authorized Financial Service Provider and we require a dynamic Team Leader to spearhead an insurance sales campaign. This is for one of the leading insurers in South Africa. This position entails directing and managing sales agents, securing targets, and leading a successful team holistically. This...

Customer Service Team Leader RoleAs a Customer Service Team Leader at CallForce, you will be responsible for guiding and supporting team members to drive operational and technological efficiencies within the team.Key Responsibilities:• To guide and support team members to achieve their targets and deliver exceptional customer service• Drive operational...

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About us Step into the wild world of One Day Only – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...