Protection Services Manager SpecialisedNot definedBusiness Support Services

5 months ago

Rustenburg, South Africa De Beers Group Full time
Job Description:

Job responsibilities include (but are not limited to):

Manage, plan and coordinated work for the surveillance team through effective liaison with the other Protection Services Managers. Scheduling work for the surveillance team. Continuously liaise with the Head of Protection Services to determine priority is and provide feedback. Determine and manage projects to address Client needs Provide progress reports on surveillance activities and projects to clients Monitor security indicators and trends in the organization to identify surveillance needs Ensure that resources are allocated effectively to support surveillance activities Implement contingency plans to ensure that the surveillance teams are protected from risk even in adverse conditions. Identify best practices applicable to surveillance through benchmarking other organizations Identifying situations requiring expert external advisors or other divisions of Protection Services. Verify gathered information for its reliability Advise management on effective surveillance approaches and technologies to applicable to security risk management. Manage large surveillance projects involving other Security agencies. Ensure surveillance is conducted in line with set procedures and best practices applicable to the situation. Ensure the effective application of surveillance technologies Develop effective relationship with internal and external service suppliers Ensure effective communication systems to support investigations Effective two way open communication with employees Ensure that employees work in a safe and productive environment and set targets for improvements Support and participate in the training and development requirements of employees especially in terms of new systems and work practices Ensure that employees have clear work expectations and plans Interview potential new recruits Hold disciplinary and grievance enquiries Identify potential conflict situations and minimize the implications Control discipline and ensure fair decisions regarding Employee Relations Fairly manage cultural diversity Identify ideas to increase motivation Ensure that work is fairly allocated Ensure competency of employees for the work required Mentor Surveillance personnel within the team towards personal growth Qualifications: National Diploma in Security Management or Equivalent B Tech in Security Management or equivalent NQF level 7 (Degree) qualification will be advantageous Registered with the PSIRA on grade A Valid driver’s licence code B CCTV Advanced Surveillance Skills and body language Course

Experience:

Minimum 8 years’ experience in Security or equivalent environment with exposure in Investigation/ Crime Information analysis / Information gathering/ and or Surveillance  5 years’ experience in security management

Knowledge and Skills:

Knowledge of strategic and operational planning and management Competent in functional systems used in the organization Project management skills Understanding and recognition of criminal incident behaviour and suspect profiling Basic knowledge of applicable business communication and business reports writing Computer literacy (MS Office package) Communications in English (spoken, written and reading) Excellent interpersonal skills Coaching and mentoring skills Presentation and handling of evidence in court/disciplinary hearing Good working relations Management and leadership skills Threat and Risk Assessment skills Crisis Management Knowledge of security related legislation/policies/procedures/standards and VPSHR Financial management skills Statement taking and report writing Good Communications Skills Coaching and mentoring skills Co-ordination Responses to violent crimes Emergency preparedness and response to various situations Knowledge in Investigations, Information-gathering and Surveillance Knowledge of Counter Industrial Action procedures No criminal record Pass polygraph test Protection Services Induction Voluntary Principles on Security and Human Rights Use of Force Procedure AAP Rules of engagement Knowledge of International crime investigation and protection best practices Negotiation skills Cultural Diversity Research skills Resource management

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