Senior Operations Administrator

1 month ago

East London, South Africa Abantu Staffing Solutions Full time

Overview:

Our client in the automotive sector is looking to employ a Senior Operations Administrator to provide complete administrative support to both internal and external stakeholders. 

Minimum Requirements / Experience:

 

  • Grade 12 / Matric
  • Relevant qualification in Supply Chain/Operations/Finance – advantageous
  • 3 – 5 years’ experience in operational finance and administrative role
  • A valid driver’s license
  • Computer literate (Advanced MS Excel)
  • Excellent organisational skills and communication skills.
  • Ability to prioritize a variety of work activities in a busy environment to meet strict deadlines to internal and external stakeholders.
  • High level of accuracy with a strong focus on attention to detail
  • Demonstrate analytical and problem-solving skills, with the ability to identify and resolve issues effectively.
  • Flexibility and responsiveness to the business and customer needs
  • A willingness to learn and take accountability in ensuring timeous accurate data is managed
  • Must be able to work overtime/ weekends as and when required 

Duties and Key Responsibilities: 

Promote customer satisfaction by attending to client requests speedily and in accordance with client standards

  • Raising and following up on open quotations timeously
  • Providing feedback to client, operations, and finance team timeously
  • Raising and following up on purchase orders and approvals
  • Regular customer visits and weekly meetings, ensuring customer satisfaction
  • Manage all East London Operations Administrators

Administrative Duties & KPI Responsibilities

  • Checking and ensuring accuracy of billing files from OPS Admin (Technical and Logistics)
  • Collation of Weekly and monthly KPIs for management
  • Responsible for collecting information and compiling monthly and quarterly KPI reports for distribution to customers and internal use
  • Update KPI efficiency, outsource productivity, and review KPI’s for management
  • To review and manage data integrity per in-house system (billing reports, etc)
  • To manage, coordinate, and follow up with clients on monthly quote approvals and ensure compliance (eliminate the Procurement Maverick factor)
  • Follow up with Technical OPS and Logistics Teams for quote approvals and billing submission
  • Support Contracts Manager with any exercises, projects, queries, or tasks
  • Ensuring responsible site spend and management of cost of sales (P&L Support)
  • Not limited to the aforementioned

Behavioural Skills and Abilities:

  • Pro-active – Advanced level
  • Communication – advanced level
  • Organisation skills – Advanced level
  • Interpersonal skills – Advanced level
  • Analytical skills – Advanced level
  • Methodical and Process Orientation – Advanced level
  • Results Driven – Advanced level
  • Leadership skills – Intermediate level
  • Self-Management – Advanced level
  • People Management – Intermediate level
  • Visual Management – Intermediate level
  • Customer focus – Advanced level
  • Team player – Advanced level 

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