Call Centre/Debt Collector

Found in: Talent ZA C2 - 3 weeks ago


Durban, South Africa Maneshez solutions services Full time

We are searching for a tactical debt collector to oversee the prompt receipt of clients' overdue payments. The debt collector's responsibilities include spotlighting and contacting prominent defaulters, conceiving payment plans, and negotiating updated payment options. You should also inspect clients' adherence to these updated obligations.

To ensure success as a debt collector, you should possess polished tracking and strategizing techniques. Ultimately, a top-notch debt collector should be instinctive and calculated.

Debt Collector Responsibilities:

  • Identifying deviations from predetermined payment plans.
  • Calling and emailing defaulters to restate their dues.
  • Locating fugitive defaulters through telephonic and desktop investigations.
  • Proposing realistic, carefully-constructed payment plans.
  • Negotiating newly-adjusted payment plans.
  • Monitoring defaulters' repayments to stop recurrent noncompliance.
  • Maintaining an updated, exhaustive paper trail.
  • Instituting suitable, timely legal action, if needed.


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