Junior IT Helpdesk Support
2 months ago
We are looking for a driven Junior IT Helpdesk Support professional to provide 1st Line telephonic and remote support via TeamViewer and similar applications. The ideal candidate will have CompTIA A+ and Network+ certifications, along with excellent communication skills in English. In this role, you will assist users by troubleshooting basic technical issues and ensuring customer satisfaction through clear, professional support.
Key Responsibilities:
- Provide 1st Line support for IT queries via phone and remote access tools like TEAMviewer.
- Troubleshoot and resolve desktop, laptop, software, and network issues remotely.
- Assist users in diagnosing basic network and connectivity problems.
- Respond to IT support tickets, emails, and phone calls promptly.
- Document all support interactions in the helpdesk ticketing system.
- Escalate complex issues to senior IT staff when necessary.
- Maintain high levels of customer satisfaction through clear communication and follow-up.
Requirements:
- CompTIA A+ and Network+ certifications.
- Excellent verbal and written communication skills in English.
- Ability to provide telephonic and remote support using tools like TeamViewer or similar.
- Basic knowledge of Windows OS, Microsoft Office, and networking troubleshooting.
- Strong problem-solving skills and ability to work under pressure.
- Good organizational and time management skills.
Preferred Qualifications:
- Previous experience in a helpdesk or remote support role
- Familiarity with remote access tools, Windows servers, and Active Directory is advantageous.
- Willingness to learn and adapt to new technologies.
What We Offer:
- Opportunities for professional growth
- A supportive and collaborative work environment.
-
Junior IT Helpdesk Support
2 months ago
Sandton, South Africa Profession Hub Full timeWe are looking for a driven Junior IT Helpdesk Support professional to provide 1st Line telephonic and remote support via TeamViewer and similar applications. The ideal candidate will have CompTIA A+ and Network+ certifications, along with excellent communication skills in English. In this role, you will assist users by troubleshooting basic technical issues...
-
IT Helpdesk Support
2 months ago
Sandton, South Africa Shorza Full time**NEW VACANCY**: IT Helpdesk Support (Desktop & Software Support) **Location**: Sandton, South Africa (Supporting a UK-Based Team) **About Our Client**: Our client is a UK company dedicated to incorporating talented South African professionals into their global team. By joining their inclusive and innovative environment, you'll have a significant impact on...
-
Technical Support Specialist
1 month ago
Sandton, South Africa Profession Hub Full timeWe are seeking a skilled Technical Support Specialist to provide first-line IT assistance to our users. The ideal candidate will have excellent communication skills and the ability to troubleshoot technical issues remotely using tools like TeamViewer.Key Responsibilities:Provide first-line support for IT queries via phone and remote access tools.Troubleshoot...
-
Desktop Support Consultant
7 months ago
Sandton, South Africa Bidvest Bank Full time**Primary Purpose** Provide systems support functions to the business as a whole, improving IT efficiency and company productivity. Responsible for remote and on-site setup and support of IT software, hardware and infrastructure. **Minimum Requirements** **Qualifications**: - Matric, A+, N+ - MCSA (ideal) Experience - 1-2 years' experience within a...
-
IT Support Specialist
7 months ago
Sandton, South Africa Insphired Recruitment Solutions Full timeOur client in the Legal industry is currently looking for an **IT Specialist**, in Sandton. **Responsibilities**: - Provide all levels of IT user support. - Installing and maintaining hardware and software solutions through their internal IT Helpdesk. - IT user support at all levels. - Hardware and software support. - Support for Windows environments. -...
-
Application Support
6 months ago
Sandton, South Africa Growthpoint Properties Full time**Job purpose** **Duties and responsibilities** - Logging and tracking of incidents and requests. - Perform initial investigation, assign ticket priorities and follow each ticket through to resolution and ticket closure. - Analyse incidents to determine problems and driving the problem management process to address root causes. - Escalate to IT internal and...
-
Technical Support Specialist
1 month ago
Sandton, South Africa Jai Search Consultancy Full timeThe company, a multi-national organization, excels at providing outsourced customer contact services including concern resolution, technical support, sales and marketing support, and business process management. The successful candidate will play a key role in delivering high-quality technical support to customers.ResponsibilitiesAcquire specific information...
-
Junior Operations
4 months ago
Sandton, South Africa Blueion Support Services Full timeThis role will require you to ensure optimal and efficient processing. Doing this while maintaining VIP player experience and maximizing acceptance rates. Looking at regionalization of deposit methods and cultures while optimizing player experience and minimizing deposit costs. This will entail training new team members and stakeholders on business methods....
-
Technical Support Consultant
6 months ago
Sandton, South Africa Core Group Full timeiStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Consultant are a...
-
Systems Administrator- Applications and Business
6 months ago
Sandton, South Africa ADvTECH Support Office Full time**Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities are)** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and...
-
Junior Construction Administrator
6 months ago
Sandton, South Africa GVK-Siya Zama Building Contractors Full time**Junior Construction Administrator Job Description**: We are looking for a sharp administrator to provide leadership support and keep the office running smoothly and efficiently. In this role, you will be required to oversee administrative and clerical activities; greet and direct office visitors; collect, organize, and retrieve information and documents;...
-
IT Support Specialist
3 weeks ago
Sandton, South Africa Callforce Direct Full timeJob SummaryWe are seeking a highly skilled and motivated Junior IT Technician to join our Callforce Direct team. The ideal candidate will have excellent technical skills, strong problem-solving abilities, and excellent communication skills.The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring that all...
-
Junior Systems Administrator
2 months ago
Sandton, South Africa Leroy Merlin Full timeDescription We seek a Junior Systems Administrator to join our dynamic team to support our company's IT infrastructure and Customer Journey. As a Junior Systems Administrator, you will be responsible for the day-to-day maintenance and administration of our systems, as well as support and ensure smooth operation and availability. Responsibilities: ...
-
Technical Support Specialist
1 month ago
Sandton, South Africa CallForce Full timeJob DescriptionWe are seeking a highly skilled Junior IT Technician to join our team at CallForce. The successful candidate will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization.
-
Junior IT Technician
6 months ago
Sandton, South Africa CallForce Full timeWe are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently.Key IT...
-
Junior IT Technician
6 months ago
Sandton, South Africa Callforce Direct Full timeWe are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently.Key IT...
-
Junior Copywriter
8 months ago
Sandton, South Africa Dentsu Aegis Network Full timeThe purpose of this role is to support conceptualizing and realizing ideas through a comprehensive use of language and the written word. They have the ability to think in a holistic way about how an idea comes to life through all creative channels of a consumer experience. Develops language and copy in short form and long form to establish the tonality of...
-
Junior Copywriter
8 months ago
Sandton, South Africa dentsu Full timeThe purpose of this role is to support conceptualizing and realizing ideas through a comprehensive use of language and the written word. They have the ability to think in a holistic way about how an idea comes to life through all creative channels of a consumer experience. Develops language and copy in short form and long form to establish the tonality of...
-
Junior Compliance Officer
6 months ago
Sandton, South Africa B6 Group Full time**Job Posting: Junior Compliance Officer** **Position**: Junior Compliance Officer **Location**: Sandton, Johannesburg **Company**: Global Twelve Pty Ltd **About Us**: Global 12 is a trailblazing digital offshore bank, engineered to transform the financial sector by offering a comprehensive solution for banking, cryptocurrency exchange, credit card...
-
Junior Bookkeeper
3 months ago
Sandton, South Africa Shorza Ltd Full timeEmbark on Your Journey as a Junior Bookkeeper!Location: SandtonCompany: Shorza LtdAre you ready to kick-start your career in accounting? Shorza is looking for a passionate Junior Bookkeeper to join our dynamic team! Gain hands-on experience in the world of UK accounting and make a tangible impact in the finance sector.Why Shorza?Growth Opportunities: Step...