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Senior Manager

3 months ago

Midrand, South Africa Deloitte Full time
Job Description

Main purpose of the role:

A Senior Manager is a critical leadership role in the Consulting structure with an expectation to support and drive service / business area strategic plans, management of complex project engagements, capability development and strengthening, client account development and business development through the effective management of self and team/s. The Senior Manager is a key custodian of our purpose and values, often leading our client engagements and business development efforts.  The role will also contribute towards execution of the business strategy by taking personal accountability for keeping short-term financial and operational performance on track, while in parallel contributing towards building the future business.

Key Responsibilities:

  • Demonstrates capability to advise clients in Payments Modernisation and associated competency areas such as payments strategy, market entry considerations, design requirements, operations and operating model.
  • Have a high-level understanding of modern payment technologies (next-gen / 4th-gen)
  • Understand the South African payments landscape, key role players and regulatory environment
  • Guides clients through decision-making around critical strategy and organisational choices
  • Defines the actions needed and provides direction at the corporate, divisional, and functional levels to accomplish a client’s long-term objectives
  • Anticipates challenges to strategy implementation and proactively develops plans to mitigate risks
  • Helps clients evaluate the success of the strategy based on establishing and monitoring qualitative and quantitative metrics
  • Uses insight-based approaches to help clients clarify priorities and develop a go-forward strategy to drive value into the business
  • Leverages industry trends to advise clients on how to create sustainable sources of advantage and differentiate their value proposition for future business growth, positioning them for long-term competitiveness
  • Brings deep insights across clients and sectors to drive a client’s strategic choices around where to play, how to win, and how to configure the business to establish sustainable advantage and market position
  • Maintains expertise with end-to-end processes and leads clients through the decision-making process by considering cross-functional interdependencies
  • Leverages product, equipment and process expertise to drive value through execution approaches that consider short versus long-term value trade-offs, knowledge transfer, culture change, and capability-building
  • Demonstrates an industry focus within Financial Services

Who you’ll work with:

Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

Our global network of Strategy & Operations professionals draws on the strength of Deloitte’s full suite of professional services and industry experience to focus solutions on the real issues affecting businesses today.


Qualifications

Minimum Qualifications:

  • Business related degree

Desired Qualifications:

  • Postgraduate degree
  • Whilst not a strict requirement, an MBA in the relevant field of study is a definite advantage.

Minimum Experience:

  • Minimum 10 years’ experience within banking and financial services and/or consulting or a related business, at least 5 years’ of which should have been gained working in the payments environment and the end to end payments process
  • Minimum of 3 years experience in a client facing role
  • At least 3 years experience in a management role
  • Sector specialisation within Financial Services.

Desired Experience:

  • Deep understanding of the payments process including clearing and settlement.
  • Strong knowledge of South African payments landscape across payment rails, e.g. Card, ATM, EFT, Real Time Payments and High-value payments
  • Proven Project Management experience implementing payment related projects within banking
  • Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain relationship with stakeholders
  • Strong problem-solving & analytical skills
  • Experience managing schedules and resources, with a focus on delivering projects on time to the required quality standards


Additional Information

Leadership Capabilities

  • Living Our Purpose: Identifies and embraces our purpose and values and puts these into practice in their professional life.
  • Influence: Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
  • Performance drive: Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.
  • Strategic direction: Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
  • Talent Development: Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
  • Knows the business and industry: Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
  • Manages to results: Takes responsibility for assigned areas and contributes to the successful realization of common goals
  • Manages and executes projects: Prepares and manages work plans to ensure efficient and timely completion of work
  • Solves problems: Identifies and solves problems objectively using analysis, experience and judgment
  • Manages quality and risk: Understands and applies quality assurance and risk management procedures in all areas of work performed
  • Manages change and ambiguity: Is adaptive and flexible in the face of change and ambiguity

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.