IT Service Desk Supervisor

We are seeking an IT Service Desk Supervisor to ensure the daily operational stability of the IT Service Desk. The successful candidate will oversee the IT Service Desk team, maintain ticketing systems, manage IT supplies, handle escalated user requests, and ensure efficient technical support. The role includes monitoring performance, training staff, and...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

Our client in the Hospitality industry is currently looking for a **Hotel Front Desk Supervisor**, in Johannesburg. **Responsibilities**: - Oversee operations, ensure exceptional guest experiences, and maintain top-notch service standards. - Provide outstanding customer care. - Maintain a professional, courteous demeanour. - Handle guest enquiries and...

**Employer Description** Luxurious 5-star Hotel with 38 suites located in Johannesburg North. Our client is looking for a Front Desk Supervisor/Manager to oversee front desk team members, ensuring efficient and smooth operations to achieve excellent feedback and guest satisfaction at their luxury 5-star Hotel in Johannesburg North. **Qualifications** -...

JOB TITLE - SERVICE DESK ANALYST PURPOSE OF THE JOB To provide customers support in terms of services/software/network/hardware or products in the following language: English. KEY RESPONSIBILITIES: - Acquisition of the specific and required information for performing the job that the Employer provides him/her with. - Providing level 1 technical support to...

**About the Role**: We are seeking a detail-oriented and service-minded Service Desk Analyst to join our team and play a crucial role in managing our client's IT support requests. In this role, you will be the first point of contact for users logging support issues and play a key role in ensuring efficient resolution. You will utilize a ticketing system to...

We are seeking an IT Service Desk Agent to oversee the daily operational stability of the IT Service Desk. The successful candidate will be responsible for maintaining ticketing systems, managing IT supplies, handling user requests, and ensuring the overall technical support efficiency of the IT Service Desk.As a leading African Integrated Workplace...

We are seeking an IT Service Desk Agent to oversee the daily operational stability of the IT Service Desk. The successful candidate will be responsible for maintaining ticketing systems, managing IT supplies, handling user requests, and ensuring the overall technical support efficiency of the IT Service Desk.As a leading African Integrated Workplace...

**Overall Purpose of the Job** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

**Synopsis** Are you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. - Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. - Provide support and coaching to...

SynopsisAre you a highly motivated and skilled IT professional looking for a challenging and rewarding career? If so, the Senior Technician Service Desk position is the perfect opportunity for you. Coordinates and assists with the preparation of reports and measurements on the services provided by the service desk. Provide support and coaching to service...

Core Group is looking for a Service Desk Analyst to assist the group an companies within with all things related to service and desk support on operations, networking and infrastructure. **To qualify, you'll need**: - Completed Matric. - Completed degree in IT or related will be an advantage. - At least 2-3 years of experience in desk support and problem...

Co-ordinates and assists with the preparation of reports and measurements on the services provided by the Service Desk - Provide support and coaching to service desk technicians on customer service and technical insights and trains and coaches all new employees on customer service, technical support and policies and procedures **Qualification and...

Overall Purpose of the JobResponsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May manage the...

At Core Group, we’re proud to offer innovative products that meet the needs of our customers. The Core Group is a group of companies that represent the world's leading personal technology products and services in Sub-Saharan Africa. We believe in bringing products and services to people that’ll empower, enable, inspire and grow - achieved through supply...

**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

JOB TITLE - SERVICE DESK ANALYSTPURPOSE OF THE JOBTo provide customers support in terms of services/software/network/hardware or products in the following language: English.KEY RESPONSIBILITIES: Acquisition of the specific and required information for performing the job that the Employer provides him/her with. Providing level 1 technical support to solve the...

At Core Group, we're proud to offer innovative products that meet the needs of our customers. The Core Group is a group of companies that represent the world's leading personal technology products and services in Sub-Saharan Africa. We believe in bringing products and services to people that'll empower, enable, inspire and grow - achieved through supply...

Overall Purpose of the Job:Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required.May manage the...

Business Unit:Discovery Central ServicesFunction:IT Service Desk Support & AdministrationDate:12-Jan-2023- Discovery - Group Information Services / Technology Services- Service Desk Agent: 529HELPAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who...