Trade Sales Coordinator

4 weeks ago


Cape Town, South Africa Career Custodians Full time

Are you detail-oriented with a knack for building and maintaining relationships? We have the perfect opportunity for you as a Trade Sales Coordinator. You'll be responsible for cultivating partnerships with MICE companies, PCO’s, production companies, and other relevant businesses. Your role includes managing our trade sales database and website, as well as overseeing general sales administration tasks. If you're ready to make your mark behind the scenes and drive growth discreetly, apply now for this exciting role

 

Minimum Requirements

  • Grade 12 or equivalent; Must speak, read, write, and understand. English at a professional level; MS Office & Opera PMS are essential.

 

Duties and Responsibilities

  • Responsibility to liaise and with the following external resources on a professional level:
  • Tour operators
  • Travel agents
  • Booking agents
  • Function coordinators
  • Professional conference organizers
  • Production companies
  • Maintain client databases
  • Handle all site inspection requests and communicate accordingly with other departments and conduct site inspections when necessary
  • Conduct product training if required
  • Assist in the preparation and organizing of promotional material for events, workshops, and trade shows
  • Coordinate and attend workshops, tradeshows with sales team when required
  • Maintain trade website
  • Approval of STO applications on website
  • Building of client profiles in Opera and linking appropriate rate tier
  • All administrative duties related to the above
  • Making reservations on Opera
  • Control and record keeping of all trade Sales related activities
  • Coordinate sales team by managing schedules, keeping record of important documents, and communicating relevant information
  • Correspondence regarding trade sales and other activities
  • Assist Trade Relationship Manager with administrative duties
  • Able to work shifts
  • Exceptional customer care and service delivery
  • Problem solving abilities and abilities to manage customer issues
  • The ideal candidate would need to be a team player and work well with colleagues in collaboration of monitoring email boxes and telephone lines.
  • The candidate would not be a typical time watcher and would be eager to assist the department to achieve maximum efficiency

 



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