Key Account Manager

3 weeks ago


Alberton, South Africa Henkel Full time

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE
  • Defines and executes global / regional / local account strategy, including annual revenue plan  and target plan
  • Identifies business opportunities, steers business development budgets for agreed accounts and defined objectives  
  • Translates customer’s strategy and priorities into a joint innovation roadmap
  • Drives and rolls-out customer approvals and pushes upstream solution selling  
  • Develops and maintains sustainable and long-term relationships with key accounts, key executives and sponsors
  • Implements new customer acquisition plans for chain and prestige accounts
  • Defines account-specific pricing, negotiates contracts, ensures fulfillment of commitments and implementation of commercial policy
  • Optimizes sales processes in country and leads junior KAMs
  • Develops and maintains strong executive and cross-functional relationships at HQ and key locations
  • Steers and supports internal resources to execute account strategy
  • Delivers account targets KP/TP OSG and PC
  • Analyzes financial KPIs and proactively steers key account businessIs responsible for timely and accurate admin. tasks supporting account strategy incl. sales forecast updates, monthly reports, etc.
  • If possible experience in Bottle labelling, End of line packaging, Non-woven (baby diapers and femcare - Hygienics)
YOUR SKILLS
  • account management
  • crisis handling
  • customer research
  • identifying key player roles
  • networking/social selling
  • objection handling
  • proposal generation/deal structuring
  • questioning
  • sales call planning/facilitation
  • sales digital fluency
  • sales forecasting
  • situational fluency
  • value selling
  • 5-7 years experience

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.



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